Cathays
Ticket office
Closed now
Mon: | 7:30 AM to 6:30 PM |
---|---|
Tue: | 7:30 AM to 6:30 PM |
Wed: | 7:30 AM to 6:30 PM |
Thu: | 7:30 AM to 6:30 PM |
Fri: | 7:30 AM to 6:30 PM |
Sat: | 9:30 AM to 3:30 PM |
Sun: | to |
Station details
Station Operator: AW | |
Station Code: CYS |
Staffing Level: partTime | |
CCTV: Yes |
Oyster Pre Pay | No |
Oyster Validator | No |
Smartcard Issued | No |
Smartcard Validator | Yes |
Oyster Topup | No |
Prepurchase Collection | Yes |
Smartcard Topup | Yes |
Ticket Machine | Yes |
Ticket Office Note: Entrance to Pontypridd bound platform. |
Lost Property Contact Available | Yes |
Phone number:
03333 211 202 Website: Go to website |
|
Ticket Gate | Yes |
DepartureScreens, ArrivalScreens, |
|
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales |
Left Luggage Contact Available | No |
Customer Help Points | Yes |
Customer Help Points Note: On the Pontypridd bound platform. |
Atm Machine | No |
Baby Change | No |
Bureau De Change | No |
Post Box | No |
Seated Area | No |
First Class Lounge | No |
Shops | No |
Showers | No |
Station Buffet | No |
Telephones (Cards & Coins) | No |
Toilets | No |
Tourist Information Office | No |
Trolleys | No |
WebKiosk | No |
WiFi | No |
Wifi Note: |
|
Waiting Room | No |
Car parking | No |
Cycle Storage Availability | No |
Cycle Storage CCTV | Yes |
Taxi Rank | No |
Car Hire | No |
Airport | No |
Metro | No |
Bus Service | Yes |
Bus Service Note: The nearest bus stop is on Park Place |
Accessible Booking Office Counter | Yes |
Accessible Public Telephones | No |
Accessible Toilets | No |
Induction Loop | Yes |
Wheelchairs Available | No |
Ramp For Train Access | Yes |
Step Free Access | No |
Step Free Access Note: Category B3 While both platforms are step-free, there is no facility for
wheelchair users, mobility scooter users or persons with reduced mobility to
cross between Platform 1 and 2 due to a steep footbridge. Customers who have
travelled from the Valleys and wish to access the University or the Civic
Centre are advised to travel to Queen Street station, change onto a North-bound
service and alight at Cathays on the return service. For full station facilities as stated in the Accessible
Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations. |
Accessible Taxis | No |
Accessible Ticket Machines | Yes |
Accessible Ticket Machines Note: These machines accept debit/credit cards and cash. The machine on the Cardiff-bound platform is only available during staffing hours. The machine on the Pontypridd-bound platform is available all the time. |
|
Impaired Mobility Set Down | No |
Staff Help Available | Yes |
Staff Help Available Note: No platform staff available. Assistance is provided by the Conductor on the train. |