Castle Cary
Ticket office
Closed now
Station details
| Station Operator: GW |
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| Station Code: CLC |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Great Western Railway |
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| Lost Property Contact Available | Yes |
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Website: Go to website |
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| Ticket Gate | No |
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DepartureScreens, Announcements, |
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Customer Services: Please visit GWR Help & Support. Or contact our social media team @gwrhelp. |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
| Atm Machine | No |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Mobile coffee shop by station entrance |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: Platform 1 |
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| Tourist Information Office | No |
| Trolleys | Yes |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: Connect to "GWR Free Station WiFi" |
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| Waiting Room | No |
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Waiting Room Note: In ticket hall |
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| Car parking | Yes |
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Name: Station Car Park Operator: APCOA Parking (UK) Limited Spaces: 178 Annual Charge: £445.00 Daily Charge: £3.30 Monthly Charge: £56.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £153.00 Weekly Charge: £16.50 |
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| Car Parking Contact Available | No |
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Phone number: 0345 165 2030 Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: Taxi rank is available at the station entrance. If you require an accessible taxi please approach a member of staff. |
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| Car Hire | No |
| Airport | Yes |
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Airport Note: Air Port Link, Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport. Changes at Hayes for the Heathrow connect service. |
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| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| Accessible Toilets | Yes |
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Accessible Toilets Note: The radar key is available from station staff. |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: Step Free Category B2- Station Step free access available to the Westbury-bound platform. Platform 2 can only be accessed via the footbridge on the station. Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are available |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: Set- Down / Pick up Points are available at the station entrance. |
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| Staff Help Available | Yes |
| Mon - Fri: 6:30 AM to 9:30 PM Sat: 6:30 AM to 9:30 PM Sun: 2:30 PM to 9:30 PM |
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Staff Help Available Note: Meeting point: waiting room. |
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