Cardiff Queen Street
Ticket office
Open now
| Mon - Fri: | 7:00 AM to 8:00 PM |
|---|---|
| Sat: | 8:00 AM to 9:00 PM |
| Sun: | 10:00 AM to 5:30 PM |
Station details
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Please note that the platforms at this station have a gentle slope. Please apply brakes to pushchairs and wheelchairs when waiting on the platform for a train.
On Saturday 23rd February 2019 Cardiff Queen Street Station will be closed from 18:00. Customers for Valleys & Cardiff Local Routes should use Cardiff Central station.
Please note that due to the Wales v England game a queuing system will be in place at Cardiff Central station. For more information please see the @tfwrail twitter feed.
General information
| Station Operator: AW | |
| Station Code: CDQ |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
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Ticket Office Note: Near the main entrance |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
03333 211 202 Website: Go to website |
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| True | Ticket Gate |
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Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales |
| False> | Left Luggage Contact Available |
| False | Customer Help Points |
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Station facilities
| False> | Atm Machine |
| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
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Post Box Note: Outside the station |
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| True | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Café on platforms 3/4 and cold drinks and confectionery vending machine on platform 3. |
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| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: The toilets are located on Platform 4. The National key toilets are located on the Main Concourse to the right of the Ticket Office; these toilets are operated by a radar key. The National key toilets are only available during staffing hours. |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: |
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| False | Waiting Room |
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Waiting Room Note: Seating area in the café on platforms 3/4. |
Car parking
| false | Car parking |
Cycling
| True | Cycle Storage Availability |
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Sheltered: No to the right of the station front |
| True | Cycle Storage CCTV |
Other transport
| False | Taxi Rank |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Limited service from stop outside station Mondays to Fridays |
Accessibility
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| True | National Key Toilets |
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| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Platforms 1 to 5 are all accessible by lift. |
| False | Accessible Taxis |
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| True | Accessible Ticket Machines |
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Accessible Ticket Machines Note: The ticket machines are near the main entrance and accept credit / debit cards and cash. |
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| False | Impaired Mobility Set Down |
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Live departures and arrivals for Cardiff Queen Street
| Due | Destination | Platform | Expected | further details | |
|---|---|---|---|---|---|
| 13:00 | Merthyr Tydfil Platform 5 | 5 | 13:07 7 mins late | See details on departure to Merthyr Tydfil | |
| 13:05 | Bargoed Platform 4 | 4 | On time | See details on departure to Bargoed | |
| 13:06 | Cardiff Central Platform 3 | 3 | On time | See details on departure to Cardiff Central | |
| 13:10 | Treherbert Platform 5 | 5 | On time | See details on departure to Treherbert | |
| 13:11 | Penarth Platform 2 | 2 | On time | See details on departure to Penarth | |
| 13:12 | Cardiff Bay Platform 1 | 1 | On time | See details on departure to Cardiff Bay | |
| 13:15 | Aberdare Platform 5 | 5 | On time | See details on departure to Aberdare | |
| 13:16 | Cardiff Central Platform 3 | 3 | On time | See details on departure to Cardiff Central | |
| 13:20 | Rhymney Platform 4 | 4 | On time | See details on departure to Rhymney | |
| 13:21 | Barry Island Platform 3 | 3 | On time | See details on departure to Barry Island | |
| 13:24 | Cardiff Bay Platform 1 | 1 | On time | See details on departure to Cardiff Bay | |
| 13:25 | Coryton Platform 4 | 4 | On time | See details on departure to Coryton | |
| 13:26 | Penarth Platform 2 | 2 | On time | See details on departure to Penarth | |
| 13:30 | Merthyr Tydfil Platform 5 | 5 | On time | See details on departure to Merthyr Tydfil | |
| 13:31 | Radyr via Ninian Park Platform 2 | 2 | On time | See details on departure to Radyr via Ninian Park | |
| 13:35 | Bargoed Platform 4 | 4 | On time | See details on departure to Bargoed | |
| 13:36 | Bridgend via Rhoose Cardiff Int Airport Platform 3 | 3 | On time | See details on departure to Bridgend via Rhoose Cardiff Int Airport | |
| 13:36 | Cardiff Bay Platform 1 | 1 | On time | See details on departure to Cardiff Bay | |
| 13:40 | Treherbert Platform 5 | 5 | On time | See details on departure to Treherbert | |
| 13:41 | Penarth Platform 2 | 2 | On time | See details on departure to Penarth | |
| 13:45 | Aberdare Platform 5 | 5 | On time | See details on departure to Aberdare | |
| 13:46 | Cardiff Central Platform 3 | 3 | On time | See details on departure to Cardiff Central | |
| 13:48 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | ||
| 13:50 | Bargoed Platform | On time | See details on departure to Bargoed | ||
| 13:51 | Barry Island Platform | On time | See details on departure to Barry Island | ||
| 13:55 | Coryton Platform | On time | See details on departure to Coryton | ||
| 13:56 | Penarth Platform | On time | See details on departure to Penarth | ||
| 14:00 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | ||
| 14:00 | Merthyr Tydfil Platform | On time | See details on departure to Merthyr Tydfil | ||
| 14:01 | Radyr via Ninian Park Platform | On time | See details on departure to Radyr via Ninian Park | ||
| 14:05 | Bargoed Platform | On time | See details on departure to Bargoed | ||
| 14:06 | Cardiff Central Platform | On time | See details on departure to Cardiff Central | ||
| 14:10 | Treherbert Platform | On time | See details on departure to Treherbert | ||
| 14:11 | Penarth Platform | On time | See details on departure to Penarth | ||
| 14:12 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | ||
| 14:15 | Aberdare Platform | On time | See details on departure to Aberdare | ||
| 14:16 | Cardiff Central Platform | On time | See details on departure to Cardiff Central | ||
| 14:20 | Rhymney Platform | On time | See details on departure to Rhymney | ||
| 14:21 | Barry Island Platform | On time | See details on departure to Barry Island | ||
| 14:24 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | ||
| 14:25 | Cardiff Central Platform | On time | See details on departure to Cardiff Central | ||
| 14:25 | Coryton Platform | On time | See details on departure to Coryton | ||
| 14:30 | Merthyr Tydfil Platform | On time | See details on departure to Merthyr Tydfil | ||
| 14:31 | Radyr via Ninian Park Platform | On time | See details on departure to Radyr via Ninian Park | ||
| 14:36 | Bridgend via Rhoose Cardiff Int Airport Platform | On time | See details on departure to Bridgend via Rhoose Cardiff Int Airport | ||
| 14:36 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | ||
| 14:38 | Bargoed Platform | On time | See details on departure to Bargoed | ||
| 14:41 | Penarth Platform | On time | See details on departure to Penarth | ||
| 14:42 | Treherbert Platform | On time | See details on departure to Treherbert | ||
| 14:45 | Aberdare Platform | On time | See details on departure to Aberdare | ||
| 14:46 | Cardiff Central Platform | On time | See details on departure to Cardiff Central | ||
| 14:48 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | ||
| 14:50 | Bargoed Platform | On time | See details on departure to Bargoed | ||
| 14:51 | Barry Island Platform | On time | See details on departure to Barry Island | ||
| 14:55 | Coryton Platform | On time | See details on departure to Coryton | ||
| 14:56 | Penarth Platform | On time | See details on departure to Penarth | ||
| 15:00 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | ||
| 15:00 | Merthyr Tydfil Platform | On time | See details on departure to Merthyr Tydfil | ||
| 15:01 | Radyr via Ninian Park Platform | On time | See details on departure to Radyr via Ninian Park |
| Due | Destination | Platform | Expected | further details | |
|---|---|---|---|---|---|
| 12:59 | Barry Island Platform 5 | 5 | 13:06 7 mins late | See details on departure to Barry Island | |
| 13:04 | Merthyr Tydfil Platform 3 | 3 | On time | See details on departure to Merthyr Tydfil | |
| 13:04 | Penarth Platform 4 | 4 | On time | See details on departure to Penarth | |
| 13:09 | Bargoed Platform 2 | 2 | On time | See details on departure to Bargoed | |
| 13:09 | Cardiff Central Platform 5 | 5 | On time | See details on departure to Cardiff Central | |
| 13:10 | Cardiff Bay Platform 1 | 1 | On time | See details on departure to Cardiff Bay | |
| 13:14 | Barry Island Platform 5 | 5 | On time | See details on departure to Barry Island | |
| 13:14 | Treherbert Platform 3 | 3 | On time | See details on departure to Treherbert | |
| 13:19 | Aberdare Platform 3 | 3 | On time | See details on departure to Aberdare | |
| 13:19 | Penarth Platform 4 | 4 | On time | See details on departure to Penarth | |
| 13:22 | Cardiff Bay Platform 1 | 1 | On time | See details on departure to Cardiff Bay | |
| 13:24 | Radyr Platform 4 | 4 | On time | See details on departure to Radyr | |
| 13:24 | Rhymney Platform 2 | 2 | On time | See details on departure to Rhymney | |
| 13:29 | Barry Island Platform 5 | 5 | On time | See details on departure to Barry Island | |
| 13:29 | Coryton Platform 2 | 2 | On time | See details on departure to Coryton | |
| 13:34 | Cardiff Bay Platform 1 | 1 | On time | See details on departure to Cardiff Bay | |
| 13:34 | Merthyr Tydfil Platform 3 | 3 | On time | See details on departure to Merthyr Tydfil | |
| 13:34 | Penarth Platform 4 | 4 | On time | See details on departure to Penarth | |
| 13:39 | Bargoed Platform 2 | 2 | On time | See details on departure to Bargoed | |
| 13:39 | Cardiff Central Platform 5 | 5 | On time | See details on departure to Cardiff Central | |
| 13:44 | Bridgend Platform 5 | 5 | On time | See details on departure to Bridgend | |
| 13:44 | Treherbert Platform 3 | 3 | On time | See details on departure to Treherbert | |
| 13:46 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | ||
| 13:49 | Aberdare Platform | On time | See details on departure to Aberdare | ||
| 13:49 | Penarth Platform | On time | See details on departure to Penarth | ||
| 13:54 | Bargoed Platform | On time | See details on departure to Bargoed | ||
| 13:54 | Radyr Platform | On time | See details on departure to Radyr | ||
| 13:58 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | ||
| 13:59 | Barry Island Platform | On time | See details on departure to Barry Island | ||
| 13:59 | Coryton Platform | On time | See details on departure to Coryton | ||
| 14:04 | Merthyr Tydfil Platform | On time | See details on departure to Merthyr Tydfil | ||
| 14:04 | Penarth Platform | On time | See details on departure to Penarth | ||
| 14:09 | Bargoed Platform | On time | See details on departure to Bargoed | ||
| 14:09 | Cardiff Central Platform | On time | See details on departure to Cardiff Central | ||
| 14:10 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | ||
| 14:14 | Cardiff Central Platform | On time | See details on departure to Cardiff Central | ||
| 14:14 | Treherbert Platform | On time | See details on departure to Treherbert | ||
| 14:19 | Abercynon Platform | On time | See details on departure to Abercynon | ||
| 14:19 | Penarth Platform | On time | See details on departure to Penarth | ||
| 14:22 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | ||
| 14:24 | Radyr Platform | On time | See details on departure to Radyr | ||
| 14:24 | Rhymney Platform | On time | See details on departure to Rhymney | ||
| 14:29 | Barry Island Platform | On time | See details on departure to Barry Island | ||
| 14:29 | Coryton Platform | On time | See details on departure to Coryton | ||
| 14:34 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | ||
| 14:34 | Merthyr Tydfil Platform | On time | See details on departure to Merthyr Tydfil | ||
| 14:37 | Penarth Platform | On time | See details on departure to Penarth | ||
| 14:39 | Bargoed Platform | On time | See details on departure to Bargoed | ||
| 14:41 | Cardiff Central Platform | On time | See details on departure to Cardiff Central | ||
| 14:44 | Bridgend Platform | On time | See details on departure to Bridgend | ||
| 14:44 | Treherbert Platform | On time | See details on departure to Treherbert | ||
| 14:46 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | ||
| 14:49 | Aberdare Platform | On time | See details on departure to Aberdare | ||
| 14:49 | Penarth Platform | On time | See details on departure to Penarth | ||
| 14:54 | Bargoed Platform | On time | See details on departure to Bargoed | ||
| 14:54 | Radyr Platform | On time | See details on departure to Radyr | ||
| 14:58 | Barry Island Platform | On time | See details on departure to Barry Island | ||
| 14:58 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | ||
| 14:59 | Coryton Platform | On time | See details on departure to Coryton |