Cardiff Queen Street
Ticket office
Open now
| Mon - Fri: | 7:00 AM to 8:00 PM |
|---|---|
| Sat: | 8:00 AM to 9:00 PM |
| Sun: | 10:00 AM to 5:30 PM |
Station details
-
AlertsShow detailsHide details
Please note that the platforms at this station have a gentle slope. Please apply brakes to pushchairs and wheelchairs when waiting on the platform for a train.
On Saturday 23rd February 2019 Cardiff Queen Street Station will be closed from 18:00. Customers for Valleys & Cardiff Local Routes should use Cardiff Central station.
Please note that due to the Wales v England game a queuing system will be in place at Cardiff Central station. For more information please see the @tfwrail twitter feed.
General information
| Station Operator: AW | |
| Station Code: CDQ |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
|
Ticket Office Note: Near the main entrance |
Passenger services
| False> | Lost Property Contact Available |
|
Phone number:
03333 211 202 Website: Go to website |
|
| True | Ticket Gate |
|
|
|
|
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales |
| False> | Left Luggage Contact Available |
| False | Customer Help Points |
|
|
Station facilities
| False> | Atm Machine |
| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
|
Post Box Note: Outside the station |
|
| True | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| True | Station Buffet |
|
Station Buffet Note: Café on platforms 3/4 and cold drinks and confectionery vending machine on platform 3. |
|
| True | Telephones (Cards & Coins) |
| True | Toilets |
|
Toilets Note: The toilets are located on Platform 4. The National key toilets are located on the Main Concourse to the right of the Ticket Office; these toilets are operated by a radar key. The National key toilets are only available during staffing hours. |
|
| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
|
Wifi Note: |
|
| False | Waiting Room |
|
Waiting Room Note: Seating area in the café on platforms 3/4. |
Car parking
| false | Car parking |
Cycling
| True | Cycle Storage Availability |
|
Sheltered: No to the right of the station front |
| True | Cycle Storage CCTV |
Other transport
| False | Taxi Rank |
|
|
|
| False | Car Hire |
|
|
|
| False | Airport |
|
|
| False | Metro |
|
|
|
| True | Bus Service |
|
Bus Service Note: Limited service from stop outside station Mondays to Fridays |
Accessibility
| True | Accessible Booking Office Counter |
|
|
|
| False | Accessible Public Telephones |
|
|
|
| True | National Key Toilets |
|
|
|
| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
|
|
|
| True | Step Free Access |
|
Step Free Access Note: Platforms 1 to 5 are all accessible by lift. |
| False | Accessible Taxis |
|
|
|
| True | Accessible Ticket Machines |
|
Accessible Ticket Machines Note: The ticket machines are near the main entrance and accept credit / debit cards and cash. |
|
| False | Impaired Mobility Set Down |
|
|
Live departures and arrivals for Cardiff Queen Street
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 18:51 | Barry Island Platform 2 | 2 | 18:56 5 mins late | See details on departure to Barry Island |
| 18:55 | Coryton Platform 4 | 4 | On time | See details on departure to Coryton |
| 18:56 | Penarth Platform 2 | 2 | 18:57 1 min late | See details on departure to Penarth |
| 19:00 | Cardiff Bay Platform 1 | 1 | On time | See details on departure to Cardiff Bay |
| 19:01 | Cardiff Central Platform 3 | 3 | On time | See details on departure to Cardiff Central |
| 19:05 | Caerphilly Platform 4 | 4 | On time | See details on departure to Caerphilly |
| 19:06 | Cardiff Central Platform 3 | 3 | On time | See details on departure to Cardiff Central |
| 19:10 | Treherbert Platform 5 | 5 | On time | See details on departure to Treherbert |
| 19:12 | Cardiff Bay Platform 1 | 1 | On time | See details on departure to Cardiff Bay |
| 19:15 | Aberdare Platform 5 | 5 | On time | See details on departure to Aberdare |
| 19:16 | Cardiff Central Platform 3 | 3 | On time | See details on departure to Cardiff Central |
| 19:21 | Barry Island Platform 2 | 2 | On time | See details on departure to Barry Island |
| 19:24 | Cardiff Bay Platform 1 | 1 | On time | See details on departure to Cardiff Bay |
| 19:27 | Penarth Platform 3 | 3 | On time | See details on departure to Penarth |
| 19:31 | Merthyr Tydfil Platform | On time | See details on departure to Merthyr Tydfil | |
| 19:32 | Radyr via Ninian Park Platform 3 | 3 | On time | See details on departure to Radyr via Ninian Park |
| 19:36 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | |
| 19:36 | Rhymney Platform | On time | See details on departure to Rhymney | |
| 19:37 | Bridgend via Rhoose Cardiff Int Airport Platform | On time | See details on departure to Bridgend via Rhoose Cardiff Int Airport | |
| 19:46 | Cardiff Central Platform | On time | See details on departure to Cardiff Central | |
| 19:47 | Aberdare Platform | On time | See details on departure to Aberdare | |
| 19:48 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | |
| 19:51 | Penarth Platform | On time | See details on departure to Penarth | |
| 19:55 | Coryton Platform | On time | See details on departure to Coryton | |
| 19:56 | Penarth Platform | On time | See details on departure to Penarth | |
| 20:00 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | |
| 20:06 | Bargoed Platform | On time | See details on departure to Bargoed | |
| 20:06 | Barry Island Platform | On time | See details on departure to Barry Island | |
| 20:11 | Treherbert Platform | On time | See details on departure to Treherbert | |
| 20:12 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | |
| 20:16 | Cardiff Central Platform | On time | See details on departure to Cardiff Central | |
| 20:21 | Penarth Platform | On time | See details on departure to Penarth | |
| 20:24 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | |
| 20:30 | Merthyr Tydfil Platform | On time | See details on departure to Merthyr Tydfil | |
| 20:31 | Radyr via Ninian Park Platform | On time | See details on departure to Radyr via Ninian Park | |
| 20:36 | Bridgend via Rhoose Cardiff Int Airport Platform | On time | See details on departure to Bridgend via Rhoose Cardiff Int Airport | |
| 20:36 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | |
| 20:36 | Rhymney Platform | On time | See details on departure to Rhymney | |
| 20:41 | Cardiff Central Platform | On time | See details on departure to Cardiff Central | |
| 20:45 | Aberdare Platform | On time | See details on departure to Aberdare | |
| 20:46 | Cardiff Central Platform | On time | See details on departure to Cardiff Central | |
| 20:48 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | |
| 20:51 | Penarth Platform | On time | See details on departure to Penarth |
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 18:49 | Aberdare Platform 2 | 2 | 18:54 5 mins late | See details on departure to Aberdare |
| 18:54 | Bargoed Platform 2 | 2 | 18:56 2 mins late | See details on departure to Bargoed |
| 18:54 | Radyr Platform 4 | 4 | On time | See details on departure to Radyr |
| 18:58 | Cardiff Bay Platform 1 | 1 | On time | See details on departure to Cardiff Bay |
| 18:59 | Coryton Platform 3 | 3 | On time | See details on departure to Coryton |
| 19:04 | Merthyr Tydfil Platform 3 | 3 | On time | See details on departure to Merthyr Tydfil |
| 19:04 | Penarth Platform 4 | 4 | On time | See details on departure to Penarth |
| 19:09 | Penarth Platform 5 | 5 | On time | See details on departure to Penarth |
| 19:10 | Cardiff Bay Platform 1 | 1 | On time | See details on departure to Cardiff Bay |
| 19:14 | Barry Island Platform 5 | 5 | On time | See details on departure to Barry Island |
| 19:14 | Treherbert Platform 3 | 3 | On time | See details on departure to Treherbert |
| 19:19 | Aberdare Platform 2 | 2 | On time | See details on departure to Aberdare |
| 19:22 | Cardiff Bay Platform 1 | 1 | On time | See details on departure to Cardiff Bay |
| 19:24 | Bargoed Platform 3 | 3 | On time | See details on departure to Bargoed |
| 19:29 | Coryton Platform 3 | 3 | On time | See details on departure to Coryton |
| 19:30 | Barry Island Platform | On time | See details on departure to Barry Island | |
| 19:34 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | |
| 19:34 | Merthyr Tydfil Platform | On time | See details on departure to Merthyr Tydfil | |
| 19:34 | Penarth Platform | On time | See details on departure to Penarth | |
| 19:44 | Bridgend Platform | On time | See details on departure to Bridgend | |
| 19:44 | Treherbert Platform | On time | See details on departure to Treherbert | |
| 19:46 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | |
| 19:49 | Aberdare Platform | On time | See details on departure to Aberdare | |
| 19:54 | Caerphilly Platform | On time | See details on departure to Caerphilly | |
| 19:54 | Cardiff Central Platform | On time | See details on departure to Cardiff Central | |
| 19:58 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | |
| 20:04 | Barry Island Platform | On time | See details on departure to Barry Island | |
| 20:04 | Merthyr Tydfil Platform | On time | See details on departure to Merthyr Tydfil | |
| 20:09 | Penarth Platform | On time | See details on departure to Penarth | |
| 20:10 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | |
| 20:14 | Treherbert Platform | On time | See details on departure to Treherbert | |
| 20:19 | Abercynon Platform | On time | See details on departure to Abercynon | |
| 20:22 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | |
| 20:29 | Barry Island Platform | On time | See details on departure to Barry Island | |
| 20:29 | Coryton Platform | On time | See details on departure to Coryton | |
| 20:34 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | |
| 20:34 | Merthyr Tydfil Platform | On time | See details on departure to Merthyr Tydfil | |
| 20:34 | Penarth Platform | On time | See details on departure to Penarth | |
| 20:39 | Caerphilly Platform | On time | See details on departure to Caerphilly | |
| 20:44 | Bridgend Platform | On time | See details on departure to Bridgend | |
| 20:44 | Treherbert Platform | On time | See details on departure to Treherbert | |
| 20:46 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | |
| 20:49 | Aberdare Platform | On time | See details on departure to Aberdare |