Cardiff Central Station
|Station Operator: AW|
|Station Code: CDF|
|Staffing Level: Full Time|
|Oyster Pre Pay||No|
Ticket Office Note:
At the Penarth Road entrance and on the concourse.
|Lost Property Contact Available||Yes|
03333 211 202
Website: Go to website
Ticket Gate Comments:
Accessible gate available at each set of ticket gates
DepartureScreens, Announcements, ArrivalScreens,
Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
Atm Machine Note:
Located outside main entrance
|Bureau De Change||No|
Post Box Note:
At the Penarth Road entrance and also in the main concourse.
|First Class Lounge||Yes|
First Class Lounge Note:
All First Class
A comfortable modern lounge, screens with updated train information
Complimentary refreshments and a dedicated customer host ready to serve you.
News agent Convenience store
Station Buffet Note:
Cold drinks vending machine Hot drinks vending machine Food vending machine Food outlet (Seating available) Food outlet (Seating unavailable)
|Telephones (Cards & Coins)||Yes|
The toilets are located on Platforms 1 to 8. The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.
|Tourist Information Office||No|
Waiting Room Note:
On platforms 1/2, 3/4, 6/7 and 8
Name: Penarth Road
Operator: National Car Parks Ltd
Annual Charge: N/A
Daily Charge: N/A
Monthly Charge: N/A
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: N/A
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||Yes|
Taxi Rank Note:
Taxi rank is on the right as you exit the main station entrance
The T9 Airport Express coach service departs from the bus stop at the rear of the railway station.
The full timetable can be found http://www.trawscymru.info/t9/. The journey time is 40 minutes.
Bus Service Note:
There is currently no central bus station. Bus services depart and arrive at stops around the city centre. Click on the link to see a list of routes and timetables
Buy a Cardiff PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
|Accessible Booking Office Counter||Yes|
|Accessible Public Telephones||No|
Accessible Public Telephones Note:
There are four payphones in the concourse and one each on platforms 1/2, 3/4 and 6/7.
Accessible Toilets Note:
The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
Step free access is available to Platforms 0 to 8.
For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
|Accessible Ticket Machines||Yes|
|Impaired Mobility Set Down||Yes|
|Staff Help Available||Yes|
|Mon - Fri: 4:00 AM to 1:00 AM
Sat: 4:00 AM to 12:30 AM
Sun: 7:00 AM to 12:30 AM
Staff Help Available Note:
0400 - 0100 Mon-Fri 0400 - 0030 Sat 0700 - 0030 Sun
The meeting point for customers who require assistance is at the Customer Service desk located in the main booking hall at the front of the station.