Canterbury West
Ticket office
Closed now
| Mon - Fri: | 6:15 AM to 7:30 PM |
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| Sat: | 6:15 AM to 7:30 PM |
| Sun: | 8:30 AM to 5:00 PM |
Station details
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There is now a new entrance and exit to the main station car park from the station forecourt. When leaving this new exit please ensure that you turn left only along the drop off and pick up lay by and exit at the far end of the forecourt.
The existing entrance /exit into this car park which came from the council car park, will close, as the local council redevelop this land and create a new multistorey car park.
General information
| Station Operator: SE | |
| Station Code: CBW |
| Staffing Level: partTime | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| True | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: Southeastern |
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Ticket Office Note: On way in to access trains |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
0345 322 7021 Website: Go to website |
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| True | Ticket Gate |
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Customer Services: 0345 322 7021 |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: On platform |
Station facilities
| False> | Atm Machine |
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Atm Machine Note: Located on concourse |
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| True | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Coffee shop |
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| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: Platform 1 |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: Find WiFi Hotspots around Canterbury West station |
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| True | Waiting Room |
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Waiting Room Note: platforms 1 and 2 |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: Indigo Park Solutions UK Limited Spaces: 112 Annual Charge: £1215.70 Daily Charge: £7.40 Monthly Charge: £112.60 Off Peak Charge: £6.70 Six Monthly Charge: £672.00 Per Hour Charge: N/A Three Monthly Charge: £336.00 Weekly Charge: £32.00 |
| False | Car Parking Contact Available |
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Phone number: 03301 235 247 Website: Go to website Note: For more information, visit www.southeasternrailway.co.uk/carparks or uk.parkindigo.com/en/southeastern-railway |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes |
| False | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: There is a taxi rank at the front of the station. |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| True | Accessible Booking Office Counter |
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Accessible Booking Office Counter Note: Counters can be raised or lowered to suit all customers |
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| False | Accessible Public Telephones |
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Accessible Public Telephones Note: Public telephones are not wheelchair accessible |
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| True | National Key Toilets |
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National Key Toilets Note: Platform 1 |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Access to all platforms and interchange via lifts |
| False | Accessible Taxis |
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Accessible Taxis Note: Accessible taxis are available to book |
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| True | Accessible Ticket Machines |
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Accessible Ticket Machines Note: two within concourse. |
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| True | Impaired Mobility Set Down |
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