|Station Operator: LE|
|Station Code: BUC|
|Staffing Level: unstaffed|
|Oyster Pre Pay||No|
|Lost Property Contact Available||No|
Website: Go to website
Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
|Bureau De Change||No|
|First Class Lounge||No|
|Telephones (Cards & Coins)||No|
|Tourist Information Office||No|
Find WiFi Hotspots around Buckenham station
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||No|
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||No|
Step Free Access Note:
There is a very limited rail service to this very rural station. There is step free access to both platforms however the Norwich platform is accessed either via a very long road route or across a barrow crossing. The surrounding roads and footways are like farm tracks so it is inadvisable to use this station if you use a wheelchair.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
Accessible Taxis Note:
Details of nearest taxis are shown on station information poster
|Accessible Ticket Machines||No|
|Impaired Mobility Set Down||No|
|Staff Help Available||No|
|Mon - Sun: Unavailable|
Staff Help Available Note:
Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.