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Last updated: 09:36

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Birmingham New Street

Address

Birmingham New Street station
Station Street
Birmingham
B2 4QA

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Ticket office

Open now

Mon:  5:15 AM to 11:00 PM
Tue:  5:15 AM to 11:00 PM
Wed:  5:15 AM to 11:00 PM
Thu:  5:15 AM to 11:00 PM
Fri:  5:15 AM to 11:00 PM
Sat:  5:15 AM to 11:00 PM
Sun:  7:30 AM to 11:00 PM

Station details

General information

Station Operator: NR
Station Code: BHM
Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

False Oyster Pre Pay
False Oyster Validator
False Smartcard Issued
False Smartcard Validator
False Oyster Topup
True Prepurchase Collection
False Smartcard Topup
True Ticket Machine
Ticket Office Note:
On the main concourse next to WH Smiths

Passenger services

True> Lost Property Contact Available
Phone number: 0330 024 0215
Website: Go to website
True Ticket Gate

Ticket Gate Comments:

Wide gates are available for wheelchair users, buggy's and passengers with luggage. 

True> Left Luggage Contact Available
Phone number: 0121 314 0901
Website: Go to website
True Customer Help Points

Station facilities

True> Atm Machine
True Baby Change
False Bureau De Change
False Post Box
False Seated Area
True First Class Lounge
True Shops
False Showers
True Station Buffet
True Telephones (Cards & Coins)
True Toilets
False Tourist Information Office
False Trolleys
False WebKiosk
True WiFi
Wifi Note:
Find WiFi Hotspots around Birmingham New Street station
True Waiting Room
Waiting Room Note:
There are two large seating areas beyond the ticket barrier between the escalators to platforms 5b and 8b. All platforms have waiting areas with seating

Car parking

true Car parking
Name: Short Stay Car Park
Operator: APCOA Parking (UK) Limited
Spaces: 38

Annual Charge: N/A
Daily Charge: N/A
Monthly Charge: N/A
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: N/A
False Car Parking Contact Available

Cycling

True Cycle Storage Availability

Sheltered: Yes
Spaces: 58
Type: Stands
Location:

True Cycle Storage CCTV

Other transport

True Taxi Rank

Taxi Rank Note:

Taxis drop off with the 'drop & go' in the Hill Street entrance.

The taxi rank is on Navigation St (Stephenson St / Victoria Sq exit).

For more information visit traintaxi.

False Car Hire

True Airport
True Metro
True Bus Service

Accessibility

True Accessible Booking Office Counter

Accessible Booking Office Counter Note:

Floorwalkers are available to assist all customers

False Accessible Public Telephones

Accessible Public Telephones Note:

Located opposite Network Rail Reception on the main concourse

True National Key Toilets

National Key Toilets Note:

Close to Platforms 1A and 12A and Platforms 10 and 11B

True Induction Loop
True Wheelchairs Available
True Ramp For Train Access

True Step Free Access

Step Free Access Note:

The footpath to the new entrance from Hill St is now step free, and there is level access from the drop off point.

All platforms have lifts and escalators

False Accessible Taxis

Accessible Taxis Note:

Taxis drop off within the 'drop & go' off the Hill Street entrance.

The taxi rank is on Navigation St (Stephenson St / Victoria Sq exit).

All taxis are accessible with manual wheelchairs, most are accessible with electric wheelchairs.

For more information visit traintaxi.

False Accessible Ticket Machines

Accessible Ticket Machines Note:

Staff available to assist where required.

True Impaired Mobility Set Down

Impaired Mobility Set Down Note:

Assistance is available to and from platforms, though we can help more effectively if you call us in advance on 0121 654 2528 (Mon-Fri 10:00-18:00) or outside these times 0121 654 4243. Please contact customer services of the relevant train operator: London Midland 0845 602 4277. Virgin Trains - 0845 000 8000

Live departures and arrivals for Birmingham New Street

Departures
Arrivals
Live departures for Birmingham New Street
Due Destination Platform Expected further details 
09:36 Coventry Platform 5 5 On time See details on departure to Coventry
09:36 Lichfield Trent Valley Platform 8A 8A On time See details on departure to Lichfield Trent Valley
09:42 Liverpool Lime Street Platform 6B 6B On time See details on departure to Liverpool Lime Street
09:42 Walsall Platform 1A 1A On time See details on departure to Walsall
09:52 Leicester Platform 10A 10A On time See details on departure to Leicester
09:57 Walsall Platform 2A 2A On time See details on departure to Walsall
10:00 Hereford Platform 9B 9B On time See details on departure to Hereford
10:01 Manchester Piccadilly via Stoke-on-Trent Platform 7B 7B On time See details on departure to Manchester Piccadilly via Stoke-on-Trent
10:03 Glasgow Central via Leeds Platform 7A 7A On time See details on departure to Glasgow Central via Leeds
10:04 Aberystwyth Platform 5B 5B On time See details on departure to Aberystwyth
10:04 Southampton Central via Coventry Platform On time See details on departure to Southampton Central via Coventry
10:06 Lichfield Trent Valley Platform 12B 12B On time See details on departure to Lichfield Trent Valley
10:08 Wolverhampton Platform 6B 6B On time See details on departure to Wolverhampton
10:12 Newport (South Wales) Platform 10B 10B On time See details on departure to Newport (South Wales)
10:14 London Euston Platform 4 4 On time See details on departure to London Euston
10:20 Birmingham International Platform 1A 1A On time See details on departure to Birmingham International
10:20 Edinburgh via Warrington Bank Quay Platform 3 3 On time See details on departure to Edinburgh via Warrington Bank Quay
10:30 London Euston Platform 1 1 On time See details on departure to London Euston
10:30 Newton Abbot Platform 12 12 On time See details on departure to Newton Abbot
10:34 Bromsgrove Platform 9B 9B On time See details on departure to Bromsgrove
10:36 Coventry Platform 5A 5A On time See details on departure to Coventry
10:36 Lichfield Trent Valley Platform 8A 8A On time See details on departure to Lichfield Trent Valley
10:42 Liverpool Lime Street Platform 5B 5B On time See details on departure to Liverpool Lime Street
10:42 Walsall Platform 7A 7A On time See details on departure to Walsall
10:45 Redditch Platform 12B 12B On time See details on departure to Redditch
10:50 Wolverhampton Platform 6 6 On time See details on departure to Wolverhampton
10:52 Leicester Platform 9A 9A On time See details on departure to Leicester
10:57 Walsall Platform 2A 2A On time See details on departure to Walsall
11:01 Manchester Piccadilly via Stoke-on-Trent Platform 7B 7B On time See details on departure to Manchester Piccadilly via Stoke-on-Trent
11:03 Bromsgrove Platform 10B 10B On time See details on departure to Bromsgrove
11:03 Edinburgh via Leeds Platform 8A 8A On time See details on departure to Edinburgh via Leeds
11:04 Southampton Central via Coventry Platform 1A 1A On time See details on departure to Southampton Central via Coventry
11:05 Chester Platform 5B 5B On time See details on departure to Chester
11:06 Lichfield Trent Valley Platform 10A 10A On time See details on departure to Lichfield Trent Valley
11:08 Wolverhampton Platform 6B 6B On time See details on departure to Wolverhampton
11:12 Newport (South Wales) Platform 9B 9B On time See details on departure to Newport (South Wales)
11:14 London Euston Platform 2 2 On time See details on departure to London Euston
11:15 Redditch Platform 12B 12B On time See details on departure to Redditch
11:19 Birmingham International Platform 1A 1A On time See details on departure to Birmingham International
11:20 Glasgow Central via Warrington Bank Quay Platform 4 4 On time See details on departure to Glasgow Central via Warrington Bank Quay
11:22 Stansted Airport Platform 8A 8A On time See details on departure to Stansted Airport
11:30 London Euston Platform 1 1 On time See details on departure to London Euston
11:30 Newton Abbot Platform 10B 10B On time See details on departure to Newton Abbot
11:34 Bromsgrove Platform 11B 11B On time See details on departure to Bromsgrove
09:35 Redditch Platform BUS BUS On time See details on departure to Redditch
09:56 Redditch Platform BUS BUS On time See details on departure to Redditch
Live arrivals at Birmingham New Street
Due Destination Platform Expected further details 
09:31 Rugby Platform 6B 6B On time See details on departure to Rugby
09:40 Coventry Platform 4 4 On time See details on departure to Coventry
09:42 Lichfield Trent Valley Platform 9 9 On time See details on departure to Lichfield Trent Valley
09:46 Wolverhampton Platform 2A 2A On time See details on departure to Wolverhampton
09:47 Worcester Foregate Street Platform 9B 9B 09:56 9 mins late See details on departure to Worcester Foregate Street
09:56 Walsall Platform 6B 6B On time See details on departure to Walsall
09:57 Manchester Piccadilly Platform On time See details on departure to Manchester Piccadilly
09:59 Four Oaks Platform 11B 11B On time See details on departure to Four Oaks
10:01 Birmingham International Platform 5B 5B On time See details on departure to Birmingham International
10:12 Lichfield Trent Valley Platform 11A 11A On time See details on departure to Lichfield Trent Valley
10:14 Shrewsbury Platform 1A 1A On time See details on departure to Shrewsbury
10:18 Leeds Platform 12 12 10:23 5 mins late See details on departure to Leeds
10:24 Wolverhampton Platform 1 1 On time See details on departure to Wolverhampton
10:26 London Euston Platform 5 5 On time See details on departure to London Euston
10:34 Walsall Platform 7 7 On time See details on departure to Walsall
10:40 Coventry Platform 3 3 On time See details on departure to Coventry
10:42 Lichfield Trent Valley Platform 12B 12B On time See details on departure to Lichfield Trent Valley
10:46 Wolverhampton Platform 2A 2A On time See details on departure to Wolverhampton
10:47 London Euston Platform 6 6 On time See details on departure to London Euston
10:49 Bristol Temple Meads Platform 8A 8A On time See details on departure to Bristol Temple Meads
10:50 Reading Platform 7B 7B On time See details on departure to Reading
10:56 Walsall Platform 6B 6B On time See details on departure to Walsall
10:57 Manchester Piccadilly Platform 1A 1A On time See details on departure to Manchester Piccadilly
10:58 Birmingham International Platform 5B 5B On time See details on departure to Birmingham International
11:02 Nottingham Platform 9B 9B On time See details on departure to Nottingham
11:03 London Euston Platform 2 2 On time See details on departure to London Euston
11:12 Lichfield Trent Valley Platform 12B 12B On time See details on departure to Lichfield Trent Valley
11:13 Chester Platform 1A 1A On time See details on departure to Chester
11:15 Leicester Platform 8A 8A On time See details on departure to Leicester
11:19 Crewe Platform 4C 4C On time See details on departure to Crewe
11:21 Leeds Platform 10B 10B On time See details on departure to Leeds
11:26 Wolverhampton Platform 1 1 On time See details on departure to Wolverhampton
11:34 Walsall Platform 7A 7A On time See details on departure to Walsall
09:54 Redditch Platform BUS BUS On time See details on departure to Redditch
10:13 Bromsgrove Platform BUS BUS On time See details on departure to Bromsgrove
10:24 Redditch Platform BUS BUS On time See details on departure to Redditch
10:42 Bromsgrove Platform BUS BUS On time See details on departure to Bromsgrove
10:54 Redditch Platform BUS BUS On time See details on departure to Redditch
11:13 Bromsgrove Platform BUS BUS On time See details on departure to Bromsgrove
11:24 Redditch Platform BUS BUS On time See details on departure to Redditch

timetables for Birmingham New Street

No timetables.