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Last updated: 05:14

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Birmingham New Street

Address

Birmingham New Street station
Station Street
Birmingham
B2 4QA

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Ticket office

Closed now

Mon:  5:15 AM to 11:00 PM
Tue:  5:15 AM to 11:00 PM
Wed:  5:15 AM to 11:00 PM
Thu:  5:15 AM to 11:00 PM
Fri:  5:15 AM to 11:00 PM
Sat:  5:15 AM to 11:00 PM
Sun:  7:00 AM to 11:00 PM

Station details

General information

Station Operator: NR
Station Code: BHM
Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

False Oyster Pre Pay
False Oyster Validator
False Smartcard Issued
False Smartcard Validator
False Oyster Topup
True Prepurchase Collection
False Smartcard Topup
True Ticket Machine
Ticket Office Note:
On the main concourse next to WH Smiths

Passenger services

True> Lost Property Contact Available
Phone number: 0330 024 0215
Website: Go to website
True Ticket Gate

Ticket Gate Comments:

Wide gates are available for wheelchair users, buggy's and passengers with luggage. 

True> Left Luggage Contact Available
Phone number: 0121 314 0901
Website: Go to website
True Customer Help Points

Station facilities

True> Atm Machine
True Baby Change
False Bureau De Change
False Post Box
False Seated Area
True First Class Lounge
True Shops
False Showers
True Station Buffet
True Telephones (Cards & Coins)
True Toilets
False Tourist Information Office
False Trolleys
False WebKiosk
True WiFi
Wifi Note:
Find WiFi Hotspots around Birmingham New Street station
True Waiting Room
Waiting Room Note:
There are two large seating areas beyond the ticket barrier between the escalators to platforms 5b and 8b. All platforms have waiting areas with seating

Car parking

true Car parking
Name: Short Stay Car Park
Operator: APCOA Parking (UK) Limited
Spaces: 38

Annual Charge: N/A
Daily Charge: N/A
Monthly Charge: N/A
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: N/A
False Car Parking Contact Available

Cycling

True Cycle Storage Availability

Sheltered: Yes
Spaces: 58
Type: Stands
Location:

True Cycle Storage CCTV

Other transport

True Taxi Rank

Taxi Rank Note:

Taxis drop off with the 'drop & go' in the Hill Street entrance.

The taxi rank is on Navigation St (Stephenson St / Victoria Sq exit).

For more information visit traintaxi.

False Car Hire

True Airport
True Metro
True Bus Service

Accessibility

True Accessible Booking Office Counter

Accessible Booking Office Counter Note:

Floorwalkers are available to assist all customers

False Accessible Public Telephones

Accessible Public Telephones Note:

Located opposite Network Rail Reception on the main concourse

True National Key Toilets

National Key Toilets Note:

Close to Platforms 1A and 12A 

True Induction Loop
True Wheelchairs Available
True Ramp For Train Access

True Step Free Access

Step Free Access Note:

The footpath to the new entrance from Hill St is now step free, and there is level access from the drop off point.

All platforms have lifts and escalators

False Accessible Taxis

Accessible Taxis Note:

Taxis drop off within the 'drop & go' off the Hill Street entrance.

The taxi rank is on Navigation St (Stephenson St / Victoria Sq exit).

All taxis are accessible with manual wheelchairs, most are accessible with electric wheelchairs.

For more information visit traintaxi.

False Accessible Ticket Machines

Accessible Ticket Machines Note:

Staff available to assist where required.

True Impaired Mobility Set Down

Impaired Mobility Set Down Note:

Assistance is available to and from platforms, though we can help more effectively if you call us in advance on 0121 654 2528 (Mon-Fri 10:00-18:00) or outside these times 0121 654 4243. Please contact customer services of the relevant train operator: London Midland 0845 602 4277. Virgin Trains - 0845 000 8000

Live departures and arrivals for Birmingham New Street

Departures
Arrivals
Live departures for Birmingham New Street
Due Destination Platform Expected further details 
05:19 Stansted Airport Platform 5A 5A On time See details on departure to Stansted Airport
05:29 London Euston Platform 1 1 On time See details on departure to London Euston
05:30 Holyhead Platform 2B 2B On time See details on departure to Holyhead
05:33 Walsall Platform 7A 7A On time See details on departure to Walsall
05:37 Cardiff Central via Gloucester Platform 10A 10A On time See details on departure to Cardiff Central via Gloucester
05:45 London Euston Platform 5 5 On time See details on departure to London Euston
05:50 Leicester Platform 10B 10B On time See details on departure to Leicester
05:50 London Euston Platform 1 1 On time See details on departure to London Euston
05:53 Bromsgrove Platform 12 12 On time See details on departure to Bromsgrove
05:53 London Euston Platform 7A 7A On time See details on departure to London Euston
05:57 Manchester Piccadilly via Stoke-on-Trent Platform 4B 4B On time See details on departure to Manchester Piccadilly via Stoke-on-Trent
05:57 Rugeley Trent Valley Platform 6A 6A On time See details on departure to Rugeley Trent Valley
06:00 Newcastle via Doncaster Platform 8A 8A On time See details on departure to Newcastle via Doncaster
06:01 Lichfield City Platform 5A 5A On time See details on departure to Lichfield City
06:01 Liverpool Lime Street Platform 4C 4C On time See details on departure to Liverpool Lime Street
06:03 Redditch Platform 9A 9A On time See details on departure to Redditch
06:04 Bournemouth via Coventry Platform 4A 4A On time See details on departure to Bournemouth via Coventry
06:04 Wolverhampton Platform 6B 6B On time See details on departure to Wolverhampton
06:10 London Euston Platform 1 1 On time See details on departure to London Euston
06:13 Bromsgrove Platform 12B 12B On time See details on departure to Bromsgrove
06:14 London Euston Platform 3A 3A On time See details on departure to London Euston
06:15 Edinburgh via Warrington Bank Quay Platform 2 2 On time See details on departure to Edinburgh via Warrington Bank Quay
06:19 Nottingham Platform 8A 8A On time See details on departure to Nottingham
06:21 Walsall Platform 7A 7A On time See details on departure to Walsall
06:22 Stansted Airport Platform 8A 8A On time See details on departure to Stansted Airport
06:23 Redditch Platform 9B 9B On time See details on departure to Redditch
06:25 Aberystwyth Platform 6B 6B On time See details on departure to Aberystwyth
06:25 Lichfield Trent Valley Platform 4A 4A On time See details on departure to Lichfield Trent Valley
06:30 Edinburgh via Leeds Platform 10 10 On time See details on departure to Edinburgh via Leeds
06:30 London Euston Platform 2 2 On time See details on departure to London Euston
06:30 Manchester Piccadilly via Stoke-on-Trent Platform 8B 8B On time See details on departure to Manchester Piccadilly via Stoke-on-Trent
06:33 Bromsgrove Platform 12B 12B On time See details on departure to Bromsgrove
06:33 London Euston Platform 3A 3A On time See details on departure to London Euston
06:33 Southampton Central Platform 11A 11A On time See details on departure to Southampton Central
06:35 Lichfield Trent Valley Platform 8A 8A On time See details on departure to Lichfield Trent Valley
06:36 Birmingham International Platform 1A 1A On time See details on departure to Birmingham International
06:36 Liverpool Lime Street Platform 5B 5B On time See details on departure to Liverpool Lime Street
06:39 Birmingham International Platform 6A 6A On time See details on departure to Birmingham International
06:39 Wolverhampton Platform 4B 4B On time See details on departure to Wolverhampton
06:42 Plymouth via Gloucester Platform 11B 11B On time See details on departure to Plymouth via Gloucester
06:42 Rugeley Trent Valley Platform 2A 2A On time See details on departure to Rugeley Trent Valley
06:45 Four Oaks Platform 8A 8A On time See details on departure to Four Oaks
06:45 Redditch Platform 12 12 On time See details on departure to Redditch
06:49 Nottingham Platform 7A 7A On time See details on departure to Nottingham
06:50 London Euston Platform 1 1 On time See details on departure to London Euston
06:51 Manchester Piccadilly via Wilmslow Platform 10B 10B On time See details on departure to Manchester Piccadilly via Wilmslow
06:52 Leicester Platform 7B 7B On time See details on departure to Leicester
06:53 Bromsgrove Platform 12B 12B On time See details on departure to Bromsgrove
06:54 London Euston Platform 5A 5A On time See details on departure to London Euston
06:55 Lichfield Trent Valley Platform 8 8 On time See details on departure to Lichfield Trent Valley
06:57 Walsall Platform 4A 4A On time See details on departure to Walsall
07:00 Hereford Platform 9B 9B On time See details on departure to Hereford
07:01 Liverpool Lime Street Platform 4B 4B On time See details on departure to Liverpool Lime Street
07:03 Newcastle via Doncaster Platform 10A 10A On time See details on departure to Newcastle via Doncaster
07:03 Redditch Platform 12 12 On time See details on departure to Redditch
07:04 Bournemouth via Coventry Platform 1A 1A On time See details on departure to Bournemouth via Coventry
07:05 Lichfield Trent Valley Platform 8 8 On time See details on departure to Lichfield Trent Valley
07:08 Rugeley Trent Valley Platform 9A 9A On time See details on departure to Rugeley Trent Valley
07:08 Wolverhampton Platform 4C 4C On time See details on departure to Wolverhampton
07:10 London Euston Platform 1 1 On time See details on departure to London Euston
07:12 Plymouth via Gloucester Platform 11A 11A On time See details on departure to Plymouth via Gloucester
07:14 London Euston Platform 5A 5A On time See details on departure to London Euston
Live arrivals at Birmingham New Street
Due Destination Platform Expected further details 
05:26 Wolverhampton Platform 1 1 On time See details on departure to Wolverhampton
05:43 Wolverhampton Platform 1 1 On time See details on departure to Wolverhampton
06:05 Wolverhampton Platform 1 1 On time See details on departure to Wolverhampton
06:09 Chester Platform 6B 6B On time See details on departure to Chester
06:15 Shrewsbury Platform 1A 1A On time See details on departure to Shrewsbury
06:18 Northampton Platform 3 3 On time See details on departure to Northampton
06:24 Wolverhampton Platform 2 2 On time See details on departure to Wolverhampton
06:27 Walsall Platform 6A 6A On time See details on departure to Walsall
06:30 Blake Street Platform 12B 12B On time See details on departure to Blake Street
06:32 Longbridge Platform 8A 8A On time See details on departure to Longbridge
06:33 Birmingham International Platform 5B 5B On time See details on departure to Birmingham International
06:40 Shrewsbury Platform 2A 2A On time See details on departure to Shrewsbury
06:41 Four Oaks Platform 12 12 On time See details on departure to Four Oaks
06:42 Bromsgrove Platform 8A 8A On time See details on departure to Bromsgrove
06:42 Coventry Platform 4 4 On time See details on departure to Coventry
06:47 Wolverhampton Platform 1 1 On time See details on departure to Wolverhampton
06:49 Great Malvern Platform 9B 9B On time See details on departure to Great Malvern
06:49 Lichfield Trent Valley Platform 12B 12B On time See details on departure to Lichfield Trent Valley
06:52 Derby Platform 11A 11A On time See details on departure to Derby
06:52 Redditch Platform 8 8 On time See details on departure to Redditch
06:57 Manchester Piccadilly Platform 1A 1A On time See details on departure to Manchester Piccadilly
06:58 Rugeley Trent Valley Platform 9A 9A On time See details on departure to Rugeley Trent Valley
07:00 Lichfield Trent Valley Platform 12 12 On time See details on departure to Lichfield Trent Valley
07:01 Milton Keynes Central Platform 5A 5A On time See details on departure to Milton Keynes Central
07:03 Bromsgrove Platform 8 8 On time See details on departure to Bromsgrove
07:07 Wolverhampton Platform 1 1 On time See details on departure to Wolverhampton
07:09 Worcester Shrub Hill Platform 9B 9B On time See details on departure to Worcester Shrub Hill
07:14 Leicester Platform 9A 9A On time See details on departure to Leicester

timetables for Birmingham New Street

No timetables.