Birmingham Moor Street
Ticket office
Open now
Station details
| Station Operator: CH |
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| Station Code: BMO |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Ticket Office Note: Next to main ticket office. |
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| Lost Property Contact Available | No |
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Phone number:
03456 005 165 Website: Go to website |
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| Ticket Gate | Yes |
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DepartureScreens, Announcements, ArrivalScreens, |
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Customer Services: We welcome your feedback, suggestions and ideas to help us to make changes to improve your services. |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
| Atm Machine | Yes |
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Atm Machine Note: Located within a retail outlet on the station |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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Shops Note: Newsagent, Flower stall |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Café, Buffet, Coffee kiosk |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: Between Platforms 2 and 3 The toilets are open during the hours that trains are running. |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
| Waiting Room | No |
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Waiting Room Note: Waiting rooms are located on Platform 1 and between platforms 3 & 4. Bench-style seating is available in both waiting rooms and on the platforms. The waiting rooms are heated. The waiting rooms are open during the hours that trains are running. |
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| Car parking | No |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | No |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Step Free Access Category B1. B1 = Step free access to all platforms - may include long or steep ramps. Access between platforms may be via the street. |
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| Accessible Taxis | No |
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Accessible Taxis Note: If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165. |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
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Impaired Mobility Set Down Note: Due to a change in road layout at the front of the station, there is no set-down or pick up points for passengers |
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| Staff Help Available | Yes |
| Mon - Fri: 5:40 AM to 12:10 AM Sat: 5:55 AM to 11:55 PM Sun: 8:50 AM to 12:10 AM |
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Staff Help Available Note: Passenger Assistance meeting points: For platforms 2-4: in front of the booking office on the main concourse. For Platform 1: as above or at the gateline if you are using the station side entrance from the road to the platform. Staff are available at this station during train running hours Turn up and go assistance is available from this station |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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