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Last updated: 03:25

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Basildon station
Station Way
SS16 5XY

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Ticket office

Closed now

Mon - Fri:  5:15 AM to 10:00 PM
Sat:  5:15 AM to 9:30 PM
Sun:  6:15 AM to 10:00 PM

Station details

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    Un-booked assistance? No problem.

    This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.

General information

Station Operator: CC
Station Code: BSO
Staffing Level: Full Time

Ticket buying & collection

False Oyster Pre Pay
False Oyster Validator
True Smartcard Issued
True Smartcard Validator
False Oyster Topup
True Prepurchase Collection
True Smartcard Topup
True Ticket Machine
Penalty Fares:
Applicable Operators: c2c

Passenger services

False> Lost Property Contact Available
Phone number: 03457 44 44 22
Website: Go to website
True Ticket Gate

False> Left Luggage Contact Available
True Customer Help Points

Station facilities

True> Atm Machine
True Baby Change
False Bureau De Change
True Post Box
True Seated Area
False First Class Lounge
True Shops
False Showers
True Station Buffet
True Telephones (Coins)
True Toilets
False Tourist Information Office
False Trolleys
False WebKiosk
True WiFi
Wifi Note:
Free c2c Wi-Fi
True Waiting Room

Car parking

false Car parking


True Cycle Storage Availability

Sheltered: Yes
Spaces: 36
Type: Stands
Location: Outside front of station

True Cycle Storage CCTV

Other transport

True Taxi Rank

Taxi Rank Note:

Located on Station Way, turn left out of main entrance and proceed under the railway. Rank is located straight ahead.

False Car Hire

False Airport
False Metro
True Bus Service


True Accessible Booking Office Counter

False Accessible Public Telephones

True National Key Toilets

National Key Toilets Note: Located in booking hall. This can be accessed using a radar key.

True Induction Loop
False Wheelchairs Available
True Ramp For Train Access

True Step Free Access

Step Free Access Note:

Step free access is available to both platforms via lifts

False Accessible Taxis

Accessible Taxis Note:

Operated by local companies. Pre-booking advised.

True Accessible Ticket Machines

False Impaired Mobility Set Down

Live departures and arrivals for Basildon

Live departures for Basildon
Due Destination Platform Expected further details 
04:43 London Fenchurch Street Platform 1 1 On time See details on departure to London Fenchurch Street
Live arrivals at Basildon
Due Destination Platform Expected further details 
04:43 Shoeburyness Platform 1 1 On time See details on departure to Shoeburyness

timetables for Basildon

No timetables.