Barnt Green
Ticket office
Closed now
Station details
| Station Operator: WM | |
| Station Code: BTG |
| Staffing Level: unstaffed | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Ticket Office Note: On the platform towards Birmingham |
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| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | No |
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DepartureScreens, Announcements, |
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Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. |
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| Left Luggage Contact Available | No |
| Customer Help Points | Yes |
| Atm Machine | No |
| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
| Showers | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | No |
| Toilets | No |
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Toilets Note: N/A |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: Find WiFi Hotspots around Barnt Green station |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Station Car Park Operator: Indigo Spaces: 45 Annual Charge: £288.00 Daily Charge: £3.00 Monthly Charge: £36.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: £11.50 |
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| Car Parking Contact Available | No |
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Phone number: 0330 1235 247 Website: Go to website |
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| Cycle Storage Availability | No |
| Cycle Storage CCTV | No |
| Taxi Rank | Yes |
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Taxi Rank Note: TOA 0121 427 8888. |
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| Car Hire | No |
| Airport | No |
| Metro | No |
| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| Accessible Toilets | No |
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Accessible Toilets Note: N/A |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: Level access from car park to Platform 4 (to Redditch). Step-free access to platform 1 via ramp. Access direct to Platform 2 from side street via 10 steps. Footbridge with 21-26 steps up and down between all platforms (2 and 3 are step free cross-platform only). |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are not available |
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| Accessible Ticket Machines | No |
| Impaired Mobility Set Down | No |
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Impaired Mobility Set Down Note: Pick up possible in car park or side street adjacent to Platform 1 |
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| Staff Help Available | No |
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Staff Help Available Note: This station is unstaffed. All of our trains have ramps on board that our conductors are trained to use. |
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Assisted Travel: If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day. If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens. Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day. Please note that other train operating companies may have different contact centre hours for booking assistance. |
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