Audley End
Ticket office
Open now
Station details
| Station Operator: LE |
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| Station Code: AUD |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Greater Anglia |
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| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | No |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
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Customer Help Points Note: Help point available on platform 1 |
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| Atm Machine | No |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | Yes |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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Shops Note: News agent |
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| Showers | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: Toilets are located in the booking hall and are open when the Ticket Office is open |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
| Waiting Room | No |
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Waiting Room Note: Waiting rooms are available on platforms 1 and 2 |
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| Car parking | Yes |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 664 Annual Charge: £1768.00 Daily Charge: £10.00 Monthly Charge: £177.00 Off Peak Charge: £7.00 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £505.00 Weekly Charge: £40.00 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: No Within station and on forecourt |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: In front of station. |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Local buses at front of station |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step free access to platforms via lifts. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office
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| Accessible Taxis | No |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
| Sat: 7:00 AM to 6:00 PM Sun: 9:00 AM to 5:00 PM |
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Staff Help Available Note: Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Bishops Stortford (12 miles south) for journeys towards London. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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