Weston-super-Mare station
Station Approach
BS23 1XY

Ticket office

Monday to Friday: 6:10 AM to 5:45 PM
Saturday: 6:10 AM to 5:45 PM
Sunday: 10:20 AM to 6:20 PM

General information

Station Operator: GW
Station Code: WSM
Staffing Level: fullTime

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Great Western Railway
Ticket Office Note: In ticket hall

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets are located on Platform 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Spaces: 120
Annual Charge: £520.00
Daily Charge: £2.50
Monthly Charge: £47.00
Three Monthly Charge: £140.00
Weekly Charge: £12.50
Car Parking Contact Available: No
Website: Go to website


Cycle Storage Availability: Yes
Sheltered: no
Spaces: 52
Type: Stands
Location: At the front of the station, platform 1 and 2
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: Front of the station
Taxi Rank: Yes
Taxi Rank Note: Taxi rank is available at the station.
Bus Service: Yes
Bus Service Note: Information to plan your onward journey is available in a printable formatĀ here


Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note: The radar key is available from station staff.
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note: Step Free Category B2 station. This station has a degree of step free access as both platforms can be approached via adjacent roads to access step free however the Taunton bound platform can only be accessed on the station via a step bridge.

Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note: No specific area.Assisted Travel meeting point - customer assistance office platform 2. Please notify a member of staff.
Staff Help Available: Yes
Staff Help Available Opening Times: Monday 5:30 AM to 12:15 AM
Tuesday 5:30 AM to 12:15 AM
Wednesday 5:30 AM to 12:15 AM
Thursday 5:30 AM to 12:15 AM
Friday 5:30 AM to 12:15 AM
Saturday 5:30 AM to 12:15 AM
Sunday 7:00 AM to 12:00 AM
Staff Help Available Note: Meeting point: Ticket office.

The information in this document was generated 09/12/2021 10:21:09