West Horndon

Address

West Horndon station
Station Approach
West Horndon
CM13 3TJ

Ticket office

Monday to Friday: 6:15 AM to 10:30 AM
Saturday: Unavailable
Sunday: Unavailable

General information

Station Operator: CC
Station Code: WHR
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: c2c
Ticket Office Note:

Platform 2

Passenger services

Lost Property Contact Available: No
Phone number: 03457 44 44 22
Website: Go to website
Ticket Gate: Yes
Customer Services:

Monday - Friday, 08:00 - 20:00.

Saturday - Sunday - Public Holidays, 09:00 - 16:00

Closed Christmas Day - Boxing Day

0345 744 4422 (option 3, followed by option 3)

contact@c2crail.net

Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note:

The toilets are located in the Booking Hall.

The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.

Waiting Room: No
Waiting Room Note:

Platform 2 Booking Hall 

Car parking

Car parking: Yes
Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 146
Annual Charge: £1170.00
Daily Charge: £8.20
Monthly Charge: £117.10
Off Peak Charge: £3.10
Three Monthly Charge: £340.00
Weekly Charge: £30.70
Car Parking Contact Available: No
Phone number: 0845 050 70 80
Website: Go to website
Note:

Premier Reserved Parking (Annual): £1,497.00

Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 20
Type: Stands
Location: Car Park & Platform 2 (Shoeburyness bound)
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Outside station entrance in car park 

Taxi Rank: Yes
Taxi Rank Note:

No 

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

Customer Service Staff

Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note: Within booking hall. This can be accessed using a radar key.
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Step free access is only available from street level if travelling towards Southend from platform 2. There is no lift or step free entrance to platform 1

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

Outside station entrance

Staff Help Available: Yes

The information in this document was generated 19/10/2021 06:33:47