Tottenham Hale station
Monday to Friday:
6:30 AM to 8:00 PM
7:00 AM to 7:00 PM
8:00 AM to 7:00 PM
Between May and December 2021, the lift to the London Underground station will be out of service, and there will be no step free access from train station. This is due to remodelling works carried out by TfL. Lift to should be back in operation from 19th December 2021
Ticket buying & collection
Oyster Pre Pay:
Lost Property Contact Available:
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Customer Help Points:
Passenger Information Systems:
DepartureScreens, Announcements, ArrivalScreens
Station Buffet Note:
Coffee shop Vending machines
Telephones (Cards & Coins):
The toilets and accessible toilets are located on Platform 2
Waiting Room Note:
On platform 2
Cycle Storage Availability:
No cycle parking
Cycle Storage CCTV:
Location for rail replacement services:
Not served by rail replacement transport. Passengers to use Seven Sisters Station as an alternative; LUL Ticket Acceptance may be available.
Taxi Rank Note:
front of station
Bus Service Note:
Transport for London buses operate from outside the station
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step free access to the north-bound (Stansted and Cambridge) platform only. Lifts have just been installed to access the London bound platform but are going through a service introductory testing phase and are currently unavailable.
This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
Accessible Taxis Note:
Details of nearest taxis are shown on station information poster
Accessible Ticket Machines:
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 6:00 AM to 8:00 PM
Saturday 7:15 AM to 7:40 PM
Sunday 8:15 AM to 3:45 PM
Staff Help Available Note:
Assistance is provided by station staff during the hours of train service operation. Booking is recommended.
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
The information in this document was generated 24/10/2021 00:05:33