Thorpe-le-Soken is a non-accessible station. Passengers arriving at the station entrance wishing to travel on Greater Anglia services are required to cross to the platforms via a footbridge. Mobility impaired passengers or those with heavy luggage are advised to travel from Clacton-on-Sea or Kirby Cross stations.
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: Greater Anglia
Lost Property Contact Available:
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Customer Help Points:
Customer Help Points Note:
Located on platform 1.
Passenger Information Systems:
DepartureScreens, Announcements, ArrivalScreens
Telephones (Cards & Coins):
Waiting Room Note:
Entrance at the bottom of the footbridge, on the island platform.
Station Car Park
National Car Parks Ltd
Off Peak Charge:
Three Monthly Charge:
Car Parking Contact Available:
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
Rail replacement bus stop, in station car park.
Taxi Rank Note:
A local taxi company, Weeley Taxis, can be contacted on 01255-830144.
Bus Service Note:
Local irregular bus services
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
This station has no step free access. Interchange possible if assistance is requested either on board or pre-booked.
This station is a category C station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Accessible Taxis Note:
Details of nearest taxis are shown on station information poster
Accessible Ticket Machines:
Accessible Ticket Machines Note:
The ticket machine is located at the bottom of the footbridge on the island platform. Note - no step free access to the platforms at Thorpe-le-Soken.
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Opening Times:
Monday to Sunday Unavailable
Staff Help Available Note:
Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
The information in this document was generated 22/09/2021 18:20:33