Tilbury Town Details

Address

Tilbury Town station
St Andrews Road
Tilbury
RM18 7BJ

Ticket office

Monday to Friday: 5:10 AM to 7:15 PM

Saturday: 6:15 AM to 7:30 PM

Sunday: 8:10 AM to 4:15 PM

Station details

Alerts

Tilbury Town - Tilbury Riverside (For Gravesend Ferry)

Ensign Bus 99 runs from Tilbury Town (Platform 1 side) to connect with the Gravesend Ferry.

Tilbury - Gravesend Ferry Tickets

Tickets marked "TILBRY & GRAVESND" are valid for the bus between Tilbury Town and Tilbury Riverside and on connecting rail services at Gravesend, but are not valid for the Ferry itself.

Separate ferry fares must be paid on board the ferry. More details can be found on the Thurrock Council website.

General information

Station Operator: CC

Station Code: TIL

Staffing Level: partTime

CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No

Oyster Validator: No

Smartcard Issued: No

Smartcard Validaton: Yes

Oyster Topup: No

Prepurchase Collection: Yes

Smartcard Topup: Yes

Ticket Machine: Yes

Penalty Fares: Applicable Operators: c2c

Passenger services

Lost Property Contact Available: No

Phone number: 03457 44 44 22

Website: Go to website

Ticket Gate: Yes

Customer Services:

Monday - Friday, 08:00 - 20:00

Saturday, Sunday, Public Holidays 09:00 - 16:00.

Closed Christmas Day and Boxing Day

0345 744 4422 (option 3, followed by option 3)

contact@c2crail.net

Customer Help Points: Yes

Station facilities

ATM Machine: No

Baby Change: No

Seated Area: No

Passenger Information Systems: DepartureScreens, Announcements

Shops: No

Station Buffet: No

Telephones (Cards & Coins): No

Toilets: Yes

Toilets Note:

The Accessible toilets are located on Platform 1.

The National key toilets can be accessed from the front of station; these toilets are operated by a RADAR key.

Waiting Room: No

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes

Sheltered: no

Spaces: 8

Type: Stands

Location: Outside station entrance to platforms 1 & 2

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Rail replacement buses in both directions depart from bus stops outside entrance to platform 2

Taxi Rank: Yes

Taxi Rank Note:

Bus Service: Yes

Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No

Accessible Booking Office Counter Note:

Customer Service Staff

Accessible Public Telephones: No

Accessible Toilets: Yes

Accessible Toilets Note: Access from the front of station. This can be accessed using a radar key.

Induction Loop: Yes

Wheelchairs Available: No

Ramp For Train Access: Yes

Step Free Access: Yes

Step Free Access Note:

Lifts are available from street level to both platforms

Accessible Taxis: No

Accessible Ticket Machines: Yes

Impaired Mobility Set Down: Yes

Impaired Mobility Set Down Note:

Outside station entrance to platforms 1 & 2

Staff Help Available: Yes

Staff Help Available Opening Times: Monday to Friday 5:45 AM to 8:30 PM
Saturday 6:15 AM to 8:30 PM
Sunday 7:15 AM to 4:30 PM

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 17/05/2022 21:19:46