Address
Swale station
Sheppey Way
near Sittingbourne
ME9 8SS
Sheppey Way
near Sittingbourne
ME9 8SS
Station details
Alerts
On weekdays, the busiest times at this station are generally between 06:30 and 07:30 and 18:00 and 19:00.
General information
Station Operator:
SE
Station Code:
SWL
Staffing Level:
unstaffed
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Passenger services
Lost Property Contact Available:
Yes
Phone number:
0345 322 7021
Website:
Go to website
Ticket Gate:
No
Customer Services:
0345 322 7021
Customer Help Points:
Yes
Customer Help Points Note:
On platform
Station facilities
ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
No
Car parking
Car parking:
No
Cycling
Cycle Storage Availability:
No
Sheltered:
no
Spaces:
0
Cycle Storage CCTV:
No
Other transport
Location for rail replacement services:
The lay-by at the front of the station
Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter:
No
Accessible Public Telephones:
No
Accessible Public Telephones Note:
Public telephones are not wheelchair accessible
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Ramp access to single platform. Unstaffed station. There are no station staff but there are staff to assist on the trains.
Accessible Taxis:
No
Accessible Taxis Note:
Accessible taxis are available to book
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
by entrance to platform 1
Impaired Mobility Set Down:
Yes
Staff Help Available:
No
Staff Help Available Opening Times:
Monday to Sunday Unavailable
Staff Help Available Note:
Unstaffed station. Ramp for train access and staff to assist, are on the trains.
Assisted Travel:
This is an unstaffed station. Ramp for train access and staff to assist, are on the trains. Only help getting on and off trains is available from this station. You can now book assistance up to 6 hours before your journey. If you need assistance whether booked or unbooked please ensure you make yourselves visible on the platform so the on train staff can see you. There are also Help points on the platform where you can get in touch with our assisted travel team.
The information in this document was generated 26/01/2022 16:41:08