Swansea

Address

Swansea station
High Street
Swansea
SA1 1NU

Ticket office

Monday to Friday: 5:15 AM to 8:00 PM
Saturday: 6:15 AM to 8:00 PM
Sunday: 8:00 AM to 8:00 PM

General information

Station Operator: AW
Station Code: SWA
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

Booking hall

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: Yes
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points: No

Station facilities

ATM Machine: Yes
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: Yes
Station Buffet: Yes
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Waiting Room: No

Car parking

Car parking: Yes
Name: Mariners Road (until 30 April 2019). Thereafter please use the top level of Ivy Street (High Street) multistorey car park.
Operator: National Car Parks Ltd
Spaces: 41
Car Parking Contact Available: No
Phone number: 08450 507 080
Website: Go to website
Note:

Visit www.ncp.co.uk for parking prices.

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 35
Type: Stands
Location:

On Platform 1

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Wait at the bus stops on High Street outside the station

Taxi Rank: Yes
Taxi Rank Note:

Taxi rank is situated adjacent to the station

Bus Service: Yes
Bus Service Note:

First operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus

Frequent bus routes serve stops on the High Street (at the front of the rail station) going to the city centre and also the Quadrant Bus Station (for interchange onto all other routes). 

Buy a Swansea PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Public Telephones Note: on concourse
Accessible Toilets: Yes
Accessible Toilets Note: The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Category A.

Step free access to all platforms.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 24 hours
Saturday 3:00 AM to 12:00 AM
Sunday 7:00 AM to 12:00 AM
Staff Help Available Note: There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

The information in this document was generated 08/12/2021 07:53:12