St Helens Central

Address

St Helens Central station
Shaw Street
St Helens
WA10 1DQ

Ticket office

Monday: 5:50 AM to 8:40 PM
Tuesday: 5:50 AM to 8:40 PM
Wednesday: 5:50 AM to 8:40 PM
Thursday: 5:50 AM to 8:40 PM
Friday: 5:50 AM to 8:40 PM
Saturday: 5:50 AM to 8:40 PM
Sunday: 8:00 AM to 10:00 PM

General information

Station Operator: NT
Station Code: SNH
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Northern, TransPennine Express

Passenger services

Lost Property Contact Available: No
Phone number: 08002006060
Website: Go to website
Ticket Gate: No
Customer Services: 08002006060
Customer Help Points: Yes
Customer Help Points Note:

Platforms 1&2

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: Yes
Waiting Room: No
Waiting Room Note: yes and shelter

Car parking

Car parking: Yes

Station Car Park - FREE FOR RAIL USERS - MUST DISPLAY A PARKING PERMIT WHICH IS AVAILABLE FROM THE BOOKING OFFICE ON PURCHASE / PRODUCTION OF VALID RAIL TICKET

Operator: Northern
Spaces: 129
Car Parking Contact Available: No
Website: Go to website
Note:

Car Park Charges: Free for Rail Users. £6.00 per day for Non-Rail Users. RingGo code 5704

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 10
Type: Stands
Location: Platform 1
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Pick Up / Drop Off on Station forecourt (off Shaw Street).

Taxi Rank: Yes
Taxi Rank Note: Taxi rank and office. Accessible ""black cabs"" service the station
Bus Service: Yes
Bus Service Note: Bus station 400 yards from rail station. (5 minutes walk). Busline 0871 200 2233

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Accessible Public Telephones: No
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:
  • Category A Station
  • Scooter Friendly Station

Level access to Wigan bound platform. Access by underground subway to Liverpool platform with steep ramps. Lift open for all services.

To find our more about travelling around this station, please see the 360 map click here

Accessible Taxis: No
Accessible Taxis Note:

You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Impaired Mobility Set Down Note:

No designated area is provided. The station front may be used for set down purposes.

Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 5:40 AM to 12:01 AM
Saturday 5:40 AM to 12:01 AM
Sunday 7:50 AM to 11:50 PM
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 04/07/2022 14:32:18