Address
Shepperton station
Station Approach
Shepperton
TW17 8AN
Ticket office
Monday to Friday:
6:25 AM to 1:00 PM
Saturday:
8:00 AM to 1:00 PM
Sunday:
9:00 AM to 1:00 PM
General information
Station Operator:
SW
Station Code:
SHP
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: South Western Railway
Ticket Office Note:
Near the station entrance
Passenger services
Lost Property Contact Available:
No
Ticket Gate:
No
Customer Services:
Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points:
Yes
Customer Help Points Note:
Help points are available on all platforms
Station facilities
ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
No
Car parking
Car parking:
Yes
Name:
Station Car Park
Spaces:
7
Car Parking Contact Available:
No
Phone number:
0345 6000 650
Cycling
Cycle Storage Availability:
Yes
Sheltered:
no
Spaces:
36
Type:
Wheel Racks
Location:
Platform 1 and booking hall entrance
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Front of Station in Station Approach off Green Lane (B3366)
Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
Step-free category A Station - This station has step-free access to all platforms
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Impaired Mobility Set Down:
No
Staff Help Available:
No
Staff Help Available Note:
Telephone 0800 52 82 100
Assisted Travel:
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives.
The information in this document was generated 22/05/2022 13:44:58