Monday to Friday:
5:00 AM to 10:50 PM
5:00 AM to 10:50 PM
7:45 AM to 11:00 PM
Please note that some station facilities listed on this page may be unavailable or subject to adjustment due to the coronavirus pandemic. The latest information is available here: https://www.eastmidlandsrailway.co.uk/covid-19
Changes to Ticket Office Opening Times this Festive Period
Friday 24th December - The ticket office will be open 05:00 - 20:00
Friday 31st December - The ticket office will be open 05:00 - 21:00
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: TransPennine Express
Ticket Office Note:
On the station concourse
Lost Property Contact Available:
Customer Help Points:
Passenger Information Systems:
DepartureScreens, Announcements, ArrivalScreens
Station Buffet Note:
Cafes and vending machines.
Telephones (Cards & Coins):
The toilets are located on the Main Concourse, Platform 1, Platform 2/3, Platform 5 and Platform 6/8. The National key toilets are located on the Main Concourse, Platform 5 and Platform 6/8; these toilets are operated by a radar key. The radar key is available from the Customer Reception upon request.
Waiting Room Note:
There are heating waiting rooms, along with sheltered platform waiting areas with accessible seating.
Station Car Park
Car Parking Contact Available:
Cycle Storage Availability:
Cycle hub located at station entrance (next to taxi rank). Additional stands available on Platform 6.
Cycle Storage CCTV:
Location for rail replacement services:
Pick Up / Drop Off at Bus Stand E5 or E6 in the Bus station.
Taxi Rank Note:
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
This is a Category A access station. There is step free access to the concourse and ticket hall. There are lifts available to all platforms.
This station has tactile paving at the edge of each platform.
Accessible Ticket Machines:
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff Help Available Note:
04.20 - 24.00 Monday to Saturday
07.30 - 24.00 Sunday
Passenger Assistance meet and greet at the information desk in the concourse or at the ticket office.
To book Passenger Assistance please call 08000 11 33 23. We recommend that you book assistance 12 hours in advance.
The information in this document was generated 28/11/2021 09:14:49