Romford station
South Street

Ticket office

Monday to Friday: 6:00 AM to 8:00 PM
Saturday: 6:15 AM to 8:00 PM
Sunday: 7:10 AM to 8:10 PM

General information

Station Operator: XR
Station Code: RMF
Staffing Level: fullTime

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: Yes
Travelcard: Zone 6
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Greater Anglia, London Overground, TfL Rail

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: Yes
Customer Services:

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See for details)

Customer Help Points: Yes
Customer Help Points Note:

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Station facilities

ATM Machine: No
ATM Machine Note:

Removed during Crossrail works

Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Station Buffet Note:

Coffee kiosk platform 4

Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note:

Male and Female toilets are located inside the waiting room on platform 4.

Waiting Room: Yes
Waiting Room Note:
  • An accessible, heated waiting room is located on Platform 4.
  • The waiting room is open from first to last train.

Car parking

Car parking: No


Cycle Storage Availability: Yes
Sheltered: yes
Type: Stands

Platform 5 and Platform 2 

Cycle Storage CCTV: No

Other transport

Location for rail replacement services: Rail replacement bus services will depart from:
  • Atlanta Boulevard for both Westbound and Eastbound services

Click here for map


Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Transport for London buses operate from outside the station

Information to plan your onward journey is available in a printable format at


Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note:

An accessible toilet is located on platform 4. This toilet is operated with a radar key.

Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:
  • Accessibility Category B2. This station has step-free access to all platforms. Access can be gained from South Street side entrance via a steep ramp. The ramps leading from the subway to the platforms are fairly steep.
  • Staff ramp assistance is always available.
  • Accessible seating is available on platforms 1,2,4 and 5
Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:
  • Accessible ticket machines are located within the stations ticket hall.
  • The ticket machines are accessible via the stations main entrance.
  • There is no step free access to the ticket machines via the stations side entrance ramp.
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Note: Staff are available to assist from the first to last train.
Assisted Travel: We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

The information in this document was generated 08/12/2021 05:47:46