Romford station
South Street

Ticket office

Monday to Friday: 6:00 AM to 8:00 PM
Saturday: 6:15 AM to 8:00 PM
Sunday: 7:10 AM to 8:10 PM

Station details


A queuing system will become operational at this TFL station if it becomes busy and social distancing becomes difficult to achieve. Please seek out station staff for further assistance.

To protect our colleagues and customers from the spread of COVID-19 we have reduced the ticket office opening times. The ticket office will be open between

  • 06:00-20:00 Mon-Fri
  • 08:00-18:00 Sat
  • 08:30-18:00 Sun

General information

Station Operator: XR
Station Code: RMF
Staffing Level: fullTime

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: Yes
Travelcard: Zone 6
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Greater Anglia, TfL Rail

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: Yes
Customer Services: 0343 222 1234
Customer Help Points: Yes

Station facilities

ATM Machine: No
ATM Machine Note:

Removed during Crossrail works

Baby Change: No
Seated Area: Yes
Shops: No
Station Buffet: Yes
Station Buffet Note: Coffee kiosk platform 3&4
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note: The toilets are located on Platform 4. The National key toilet is located on Platform 4; this toilet is operated by a radar key.
Waiting Room: Yes
Waiting Room Note:

Platform 4 waiting room is open from first train to last.

Car parking

Car parking: No


Cycle Storage Availability: Yes
Sheltered: yes
Type: Stands

Platform 5 and Platform 2 

Cycle Storage CCTV: No

Other transport

Location for rail replacement services: Rail replacement bus services will depart from:
  • Atlanta Boulevard for both Westbound and Eastbound services

Click here for map


Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Transport for London buses operate from outside the station

Information to plan your onward journey is available in a printable format here


Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: Accessibility Category B2. This station has step-free access to all platforms. Access can be gained from South Street side entrance via a steep ramp. The ramps leading from the subway to the platforms are fairly steep.
Accessible Taxis: No
Accessible Taxis Note: Details of the nearest taxis are shown on the station information poster
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

Situated in the ticket hall as you enter the station.

Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Note: Staff are available to assist from the first to last train.
Assisted Travel: We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

The information in this document was generated 08/05/2021 18:31:10