Monday to Friday:
6:20 AM to 7:30 PM
6:20 AM to 7:30 PM
9:30 AM to 5:00 PM
The ticket vending machines are out of order at Prestatyn station.
Ticket buying & collection
Oyster Pre Pay:
Lost Property Contact Available:
03333 211 202
Customer Help Points:
Customer Help Points Note:
Ticket office for advice only.
Passenger Information Systems:
DepartureScreens, Announcements, ArrivalScreens
Station Buffet Note:
Cold drinks vending machine
Telephones (Cards & Coins):
Station Car Park
Denbighshire County Council
Car Parking Contact Available:
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
Wait at bus stops on Bastion Road
Taxi Rank Note:
Taxi office outside the station.
Bus Service Note:
The nearest bus stops are located on the High Street.
Buy a Prestatyn PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step free access to both platforms via a footbridge with ramps and a lift.
Accessible Ticket Machines:
Accessible Ticket Machines Note:
The ticket machine(s) take cash, and major debit and credit cards.
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Note:
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 16/05/2022 11:19:38