Portsmouth & Southsea

Address

Portsmouth & Southsea station
Commercial Road
Portsmouth
PO1 1EQ

Ticket office

Monday to Friday: 5:40 AM to 8:30 PM
Saturday: 5:40 AM to 8:30 PM
Sunday: 6:40 AM to 8:40 PM

General information

Station Operator: SW
Station Code: PMS
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: South Western Railway
Ticket Office Note:

On the station concourse by ticket barriers

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: Yes
Customer Services:

Please contact South Western Railway Customer Service Centre on 0345 6000 650

Customer Help Points: Yes
Customer Help Points Note:

Help points are available on all platforms

Station facilities

ATM Machine: Yes
ATM Machine Note: Located on concourse
Baby Change: No
Seated Area: Yes
Shops: No
Shops Note: Hairdresser
Station Buffet: Yes
Station Buffet Note: Food outlet (Seating available)
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note: The toilets are located in the Lower Concourse, next to the gateline. The National key toilets are located in the Lower Concourse; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Spaces: 26
Daily Charge: £8.90
Off Peak Charge: £2.00
Weekly Charge: £44.50
Car Parking Contact Available: No
Website: Go to website
Note:

** This car park is for Rail Users ONLY **

Weekend rate available from 1200 Friday £10.00

Off Peak from 1600 Monday to Sunday

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 114
Type: Stands
Location:

Concourse and car park

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Station Street bus stop at side of Railway Station near Matalan car park.

Taxi Rank: Yes
Taxi Rank Note:

Located outside front of station with 2 steps to road or dropped curb.

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: Step-free category A Station - This station has step-free access to all platforms
Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Assisted Travel: Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 4 hours before your journey when travelling on South Western Railway (by 10pm the night before travel for other Train Operators). Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

The information in this document was generated 21/09/2021 00:22:07