Plymouth station
North Road

Ticket office

Monday to Friday: 6:25 AM to 8:00 PM
Saturday: 5:20 AM to 7:00 PM
Sunday: 8:00 AM to 8:30 PM

Station details


When booking services with an overnight wait, please check station opening hours as the station may be closed to all customers when staff are not in attendance.

General information

Station Operator: GW
Station Code: PLY
Staffing Level: fullTime

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Great Western Railway
Ticket Office Note: In ticket hall

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: Yes
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points: Yes

Station facilities

ATM Machine: Yes
ATM Machine Note: Adjacent station entrance
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: Yes
Shops Note: WHSmith and Spar Supermarket, Coffee shops and vending machines
Station Buffet: Yes
Station Buffet Note: Coffee shops and vending machines
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets are located on Platform 4, Platform 7 and adjacent ticket counters.
Waiting Room: No
Waiting Room Note: Entrance area, Platforms 4, 5/6 and 7/8

Car parking

Car parking: Yes

Station Car Park

Operator: APCOA Parking (UK) Limited
Spaces: 267
Annual Charge: £1370.00
Daily Charge: £9.70
Monthly Charge: £172.00
Three Monthly Charge: £470.00
Weekly Charge: £48.50
Car Parking Contact Available: No
Phone number: 0345 165 2030
Website: Go to website


Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 34
Type: Stands
Location: Platforms 3 and 4
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: Front of the station
Taxi Rank: Yes
Taxi Rank Note: Taxi Rank: Taxi rank is available at the station entrance, if you require an accessible taxi please approach a member of staff.
Bus Service: Yes
Bus Service Note: Information to plan your onward journey is available in a printable formatĀ here


Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Public Telephones Note: Station pay phones are not accessible
Accessible Toilets: Yes
Accessible Toilets Note: The radar key is available from station staff.
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: Step Free Category A Station - This station has step free access to all platforms via lifts and the station subway.

Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.

Accessible Taxis: No
Accessible Taxis Note: Accessible taxis are available. Please request staff assistance.
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note: Accessible ticket machines are located at the station entrance by the ticket office.
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note: Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point - Ticket office main concourse. Please notify a member of staff.
Staff Help Available: Yes
Staff Help Available Opening Times: Monday 4:30 AM to 1:00 AM
Tuesday 4:30 AM to 1:00 AM
Wednesday 4:30 AM to 1:00 AM
Thursday 4:30 AM to 1:00 AM
Friday 4:30 AM to 1:00 AM
Monday to Friday 4:30 AM to 1:00 AM
Saturday 4:30 AM to 1:00 AM
Sunday 8:00 AM to 12:00 AM
Staff Help Available Note: Meeting point: Gateline.
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 10/7/2022 2:46:11 AM