Peterborough station
Station Road

Ticket office

Monday to Friday: 5:45 AM to 9:00 PM
Saturday: 5:45 AM to 9:00 PM
Sunday: 8:05 AM to 9:00 PM

General information

Station Operator: GR
Station Code: PBO
Staffing Level: fullTime

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Ticket Office Note:

In Travel Centre and on concourse.

Passenger services

Lost Property Contact Available: No
Phone number: 01302 362175
Website: Go to website
Ticket Gate: Yes
Customer Services:

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

Customer Help Points: No
Customer Help Points Note:

But there is a floorwalker in reception, a CIP by the entrance also

Station facilities

ATM Machine: Yes
Baby Change: Yes
Seated Area: Yes
Shops: Yes
Station Buffet: Yes
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets are located on Platform 1 and between Platforms 4 and 5. The National key toilets are located on Platforms 1 ; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Services Office on Platform 1.
Waiting Room: No
Waiting Room Note:

This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms

Car parking

Car parking: Yes
Name: Main station
Operator: London North Eastern Railway
Spaces: 731
Annual Charge: £1385.00
Daily Charge: £15.00
Monthly Charge: £195.00
Off Peak Charge: £5.00
Three Monthly Charge: £460.00
Weekly Charge: £49.00
Car Parking Contact Available: No
Website: Go to website

For a map of how to get to the car parks, please click here.


Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 458
Type: Stands

Alongside station entrance and adjacent to BTP office

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Rail Replacement Coaches leave from the station entrance.

Taxi Rank: Yes
Taxi Rank Note:

Taxis are available, whilst services run, there is also a private hire firm situated at the station.

Peterborough Taxis: 01733 777 000

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable formatĀ here


Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This station has step free access to all platforms.

This station is a category A station according to the Office of Rail and Road station classification system

Steps and lifts are available for access to all 7 platforms. Ticket Office and Car Park are step free.

Peterborough has a RNIB Map for All located outside the main entrance to the right of the doors.

Accessible Taxis: No
Accessible Taxis Note:

Outside station plus we can book by phone

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Staff Help Available: Yes
Staff Help Available Opening Times: Monday 4:00 AM to 12:30 AM
Tuesday 4:00 AM to 12:30 AM
Wednesday 4:00 AM to 12:30 AM
Thursday 4:00 AM to 12:30 AM
Friday 4:00 AM to 12:30 AM
Saturday 4:00 AM to 12:30 AM
Sunday 6:00 AM to 12:30 AM
Staff Help Available Note:

Assistance meeting point is Customer Information Point in main concourse

The information in this document was generated 22/01/2022 20:39:54