Monday to Friday:
5:00 AM to 10:00 PM
5:00 AM to 10:00 PM
7:15 AM to 10:20 PM
Please note that some station facilities listed on this page may be unavailable or subject to adjustment due to the coronavirus pandemic. The latest information is available here: https://www.eastmidlandsrailway.co.uk/covid-19
Ticket buying & collection
Oyster Pre Pay:
Ticket Office Note:
Lost Property Contact Available:
Customer Help Points:
Passenger Information Systems:
DepartureScreens, Announcements, ArrivalScreens
Station Buffet Note:
Cafes and vending machines.
Telephones (Cards & Coins):
The toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6. The National key toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6; these toilets are operated by a radar key.
Waiting Room Note:
Heating waiting rooms on all platforms except platform 7, along with sheltered platform waiting areas with accessible seating (all platforms).
Station Car Park
Off Peak Charge:
Three Monthly Charge:
Car Parking Contact Available:
£3.00 Evening car park fare is available from 1800 until 0230.
Cycle Storage Availability:
Cycle hub located on ground floor of multi-storey car park on Queens Road.
Additional stands in secure compound adjacent to Platform 1 on Station Road.
Cycle Storage CCTV:
Location for rail replacement services:
Rail replacement buses will pick up and drop off from Carrington Street, at the front of the station.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Public Telephones:
Accessible Public Telephones Note:
Accessible Toilets Note:
The National key toilets are located on the Southern Concourse, Platform 1/3 & Platform 5/6; these toilets are operated by a radar key.
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
This is a category A access station. There are lifts available to all platforms and there is level and ramp access to the concourse and ticket office/machines.
This station has tactile paving at the edge of each platform.
Accessible Taxis Note:
Taxi number displayed on useful information poster at station.
Accessible Ticket Machines:
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Monday to Sunday 24 hours
Staff Help Available Note:
Passenger Assistance meeting point is located in the concourse or at the ticket gates.
To book Passenger Assistance please call 08000 11 33 23. We recommend that you book assistance 12 hours in advance.
The information in this document was generated 23/09/2021 09:03:52