Newark Northgate

Address

Newark Northgate station
Appletongate
Newark
NG24 1LS

Ticket office

Monday to Friday: 5:45 AM to 4:00 PM
Saturday: 8:00 AM to 4:00 PM
Sunday: 9:00 AM to 4:00 PM

Station details

Alerts

The lifts between Platforms 2 & 3 and Platform 1 are currently out of order at Newark Northgate station.

General information

Station Operator: GR
Station Code: NNG
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Ticket Office Note:

Booking hall

Passenger services

Lost Property Contact Available: No
Phone number: 03457 225333
Website: Go to website
Ticket Gate: Yes
Customer Services:

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

This station has Secure Station Accreditation

Customer Help Points: No
Customer Help Points Note:

2 situated north and south car parks.Disabled toilets.

 

Station facilities

ATM Machine: Yes
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: No
Station Buffet: Yes
Station Buffet Note: Coffee shop and Café available for refreshments
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets are located on Platform 1 and between Platforms 2 and 3. The National key toilets are located on Platform 1 and between Platforms 2 and 3; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Point on Platform 1 or from station staff on Platform 2/3. Toilet opening hours are at all times that the station is open.
Waiting Room: Yes
Waiting Room Note:

This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms

Platform 1

Costa Waiting Room

  • Mon-Sat 05:30 - 19:00.
  • Sun 09:00 - 1900

South Waiting Room

  • Mon - Sat 05:30 - 23:30
  • Sun 09:00 -23:30

Platform 2/3

North and South Waiting Rooms

  • Mon - Sat 05:30 - 18:00
  • Sun 09:00 - 18:00

Middle Waiting Room

  • Mon - Sat 05:30 - 23:00
  • Sun 09:00 - 23:00

Car parking

Car parking: Yes

North Car Park

Operator: London North Eastern Railway
Spaces: 289
Annual Charge: £1375.00
Daily Charge: £12.50
Off Peak Charge: £6.25
Weekly Charge: £50.00
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 70
Type: Stands
Location: south end of Platform 1
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Rail Replacement Coaches leave from the front of the station.

Taxi Rank: Yes
Taxi Rank Note:

Newark Northgate is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who accept bookings inc. East Coast Taxi's 01636610312

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note: The National key toilets are located on Platform 1 and between Platforms 2 and 3; these toilets are operated by a radar key. A radar key is available from the Customer Information Point on Platform 1 or from station staff on Platforms 2/3.
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This station has step free access to all platforms.

This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.

Lift available.

Newark Northgate has a RNIB Map for All located outside the main entrance to the left of the doors.

Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.

Accessible Taxis: No
Accessible Taxis Note:

Advance booking advisable

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 5:45 AM to 1:15 AM
Saturday 5:45 AM to 10:30 PM
Sunday 9:00 AM to 12:30 AM
Staff Help Available Note: When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office, located on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

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The information in this document was generated 09/08/2022 05:37:08