Ticket buying & collection
A Permit to Travel machine is available for use when the Ticket Office is closed.
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Malvern Link Station is accredited by the Secure Station Scheme**
In the event of engineering the bus/coach will collect from:
FOR SERVICES TOWARDS WORCESTER buses will depart from the A449 Worcester Road, adjacent to the station.
FOR SERVICES TOWARDS HEREFORD buses will depart from the A449 Worcester Road, opposite the station.
Link 01684 566665
Information to plan your onward journey is available in a printable format here
1 to 1 contact with ticket office staff
Public telephones are not accessible
Level access to Hereford platform from car park via side gate. Footbridge with 21 steps up and down between platforms. Step-free access to Birmingham platform (2) via slope from side road. Step free route between platforms is 400m. 1 step to Booking Hall from both main entrance and Hereford platform.
Accessible taxis are not available
Tuesday 6:30 AM to 1:00 PM
Wednesday 6:30 AM to 1:00 PM
Thursday 6:30 AM to 1:00 PM
Friday 6:30 AM to 6:00 PM
Saturday 8:00 AM to 2:00 PM
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on 0800 0248998
The information in this document was generated 26/02/2021 12:28:48