Monday to Friday:
6:20 AM to 7:45 PM
6:20 AM to 7:45 PM
9:10 AM to 4:45 PM
The lifts are out of order between Platform 4 and the footbridge at Horley station.
Ticket buying & collection
Oyster Pre Pay:
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Applicable Operators: Southern, Thameslink
Lost Property Contact Available:
Customer Help Points:
ATM Machine Note:
Located outside the station
Passenger Information Systems:
Florist in Booking Hall
Station Buffet Note:
Coffee shop in Booking Hall
Telephones (Cards & Coins):
Booking Hall and Platforms 2 and 3
Waiting Room Note:
Waiting areas are available on platforms 2 and 3 and in the booking hall
Station Car Park
<a href="https://www.southernrailway.com/travel-information/plan-your-journey/car-parking">APCOA Parking UK</a>
Car Parking Contact Available:
Cycle Storage Availability:
On overbridge & near side entrance to Platform 1
Cycle Storage CCTV:
Location for rail replacement services:
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Taxi Rank Note:
Bus Service Note:
Information to plan your onward journey is available in a printable format here.
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
This is a Category A station: This station has step-free level access to all platforms.
Assistance Meeting Point is the Ticket Office.
Accessible Ticket Machines:
Accessible Ticket Machines Note:
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
Located at the front of the station
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 6:20 AM to 7:45 PM
Saturday 6:20 AM to 7:45 PM
Sunday 9:10 AM to 4:45 PM
Staff Help Available Note:
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 10/7/2022 3:56:17 AM