Address
Holyhead station
Station Approach
London Road
LL65 2BT
Ticket office
Monday to Friday:
6:10 AM to 7:10 PM
Saturday:
6:10 AM to 7:10 PM
Sunday:
10:30 AM to 5:00 PM
General information
Station Operator:
AW
Station Code:
HHD
Staffing Level:
fullTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Ticket Office Note:
Inside the ferry terminal.
Passenger services
Lost Property Contact Available:
Yes
Phone number:
03333 211 202
Ticket Gate:
No
Customer Help Points:
Yes
Customer Help Points Note:
Ticket office for advice only.
Station facilities
ATM Machine:
Yes
ATM Machine Note:
Located on the concourse.
Baby Change:
Yes
Seated Area:
No
Passenger Information Systems:
DepartureScreens, Announcements, ArrivalScreens
Shops:
Yes
Shops Note:
Passport Photo Booth
Station Buffet:
Yes
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:
The toilets are located within the Ferry Terminal. The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key.
Waiting Room:
No
Car parking
Car parking:
Yes
Name:
Black Bridge
Operator:
Stena Line
Spaces:
0
Car Parking Contact Available:
No
Phone number:
08705755755
Note:
£4 for 12 hours
£8 for 24 hours
Cycling
Cycle Storage Availability:
Yes
Sheltered:
no
Spaces:
10
Type:
Stands
Location:
On Platform 2 by the gate (in ferry port area).
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Wait at bus stops outside the station
Taxi Rank:
Yes
Taxi Rank Note:
At the front of the station
Bus Service:
Yes
Bus Service Note:
For the nearest bus stop, walk across the footbridge and turn right onto the main road.
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
Category B
Step free access is via the Celtic Gateway Bridge, the ferry terminal, or via gates on to the platforms either side of Stena House.
Transferring between platforms is step-free however distance between ferry terminal and Platform 1 is approximately 200m.
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Impaired Mobility Set Down:
Yes
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 24 hours
Saturday 12:00 AM to 9:45 PM
Sunday 7:00 AM to 12:00 AM
Staff Help Available Note:
Monday to Friday 00:00 to 23:59 (24 hours)
Saturday 00:01 to 21:45
Sunday 07:00 to 00:00
The information in this document was generated 18/01/2022 18:40:51