Hither Green

Address

Hither Green station
Fernbrook Road
Hither Green
SE13 5NF

Ticket office

Monday to Friday: 6:40 AM to 8:00 PM
Saturday: 6:10 AM to 7:30 PM
Sunday: 8:10 AM to 7:40 PM

Station details

Alerts

On weekdays, the busiest times at this station are generally between 06:30 and 08:00 and 17:30 and 18:30.​​​​​​​

The Gentlemen's toilets are out of service at Hither Green until further notice.

General information

Station Operator: SE
Station Code: HGR
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: Yes
Smartcard Validaton: Yes
Travelcard: Zone 3
Oyster Comments: Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Southeastern
Ticket Office Note:

On way in to access trains

Passenger services

Lost Property Contact Available: Yes
Phone number: 0345 322 7021
Website: Go to website
Ticket Gate: No
Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021
Customer Help Points: Yes
Customer Help Points Note: On platform

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: Yes
Shops Note: newspapers
Station Buffet: Yes
Station Buffet Note: Coffee kiosk
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: Platform 4 + 5 - Available during staffing hours
Waiting Room: No
Waiting Room Note: platform 4 Only available when staff present

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 56
Type: Stands
Location: Platform 5 & Fernrook Rd approach
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

For buses towards Lewisham, Dartford and Orpington, exit the station along platform 1 and out onto Springbank Road, turn left and along to Bus Stop A.

For an accessible route, leave the station from the ticket hall and down the slope to the underpass, turn left and out on to Maythorne Cottages, turn left along the alley way to Springbank Road and keep to the left until you reach Bus Stop A.

Taxi Rank: Yes
Taxi Rank Note: Taxi office in Staplehurst Road
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not wheelchair accessible

Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note: This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platforms 4&5 via steep ramps for some services to and from London. There is no step free access to Platform 1,2,3 and 6. Stepped access to platform 1 via side entrance from Springbank Road. Only stepped access via footbridge to platforms 2,3 and 6. No step free interchange between platforms.
Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are available to book

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note: There are two Ticket Vending Machine's on the station Booking Hall plus one on Platform 1
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Sunday 24 hours
Staff Help Available Note: Assistance/Help available from station staff from First to Last trains.
Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 6 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point.

The information in this document was generated 09/12/2021 10:14:23