Ticket buying & collection
Ticket machine is located on platform 2.
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Help point is on platform 2.
Toilets are located on Platform 2 (towards Thorpe-le-Soken, Clacton, and Walton-on-the-Naze). Planned opening times for toilet facilities at this station are:
Monday to Friday 07:00-13:00
Sunday and Bank Holidays Closed
Please note that due to any unforeseen circumstances, these planned opening times are subject to change.
Rail replacement transport stop at station entrance, by the level crossing.
Local Buses to Colchester, Clacton and Brightlingsea
This station has step free access to both platforms via the level crossing on Plough Road, aproximately 30 metre distance between the two.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
Details of nearest taxis are shown on station information poster
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 01/07/2022 14:22:08