East Croydon

Address

East Croydon station
Station Approach
Croydon
CR0 1LF

Ticket office

Monday to Friday: 24 hours
Saturday: 24 hours
Sunday: 24 hours

General information

Station Operator: SN
Station Code: ECR
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: Yes
Smartcard Issued: Yes
Smartcard Validaton: Yes
Travelcard: Zone 5
Oyster Comments: Top-Up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Southern, Thameslink

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: No
Customer Help Points: Yes

Station facilities

ATM Machine: Yes
ATM Machine Note: Located outside the station
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Shops Note: Shoe repairer Wide range of shops Off Licence Passport Photo Booth
Station Buffet: Yes
Station Buffet Note: Coffee shop Coffee kiosk Food outlet (Seating available)
Telephones (Cards & Coins): No
Toilets: Yes
Waiting Room: No
Waiting Room Note: Waiting rooms and covered waiting areas.

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes
Spaces: 40
Type: YES
Location: Station front, opposite Platform 6
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Rail replacement buses pick up / drop off at the bus stop on Dingwall Road.

Taxi Rank: Yes
Taxi Rank Note: YES
Bus Service: Yes
Bus Service Note: Information to plan your onward journey is available in a printable formatĀ here.

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: This is a Category A station: This station has step-free access to all platforms. Lifts to overbridge from all platforms and side entrance. Long steep ramps to platforms from main entrance. (over 1:10 gradient). Assistance Meeting Point is the Information Point on station concourse.
Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note: All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note: Located at the east side of the station
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff Help Available Note: A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.

The information in this document was generated 22/09/2021 17:22:07