Dewsbury

Address

Dewsbury station
Wellington Road
Dewsbury
WF13 1HF

Ticket office

Monday to Friday: 6:15 AM to 7:30 PM
Saturday: 6:15 AM to 7:30 PM
Sunday: 7:30 AM to 7:30 PM

Station details

Alerts

From Sunday 02 February 2020 Penalty Fares will apply at this station.

If you wish to take a cycle on ANY TransPennine Express services you MUST make a cycle reservation BEFORE you travel. These can be made up to 15 minutes before the departure time.

How to book a bike space:

WhatsApp: 07812 223 336

Twitter: @TPEAssist

Phone: Call 0345 600 1671 (Option 3)

Online/App: Reserve your bike when you buy your ticket at tpexpress.co.uk or on our app. Search TPExpress in the app/play store.

Booking Office: Cycle reservations can be requested at any booking office.

General information

Station Operator: TP
Station Code: DEW
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Northern, TransPennine Express
Ticket Office Note:

The ticket office is on the right as you enter the station. 

Passenger services

Lost Property Contact Available: No
Phone number: 347 600 1671
Website: Go to website
Ticket Gate: Yes
Customer Services:

To speak to a member of our team, please call: 0345 600 1671.

Customer Help Points: Yes
Customer Help Points Note:

Help Points are located on platform 1 and in the Ticket Hall to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call. 

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Station Buffet Note:

Refreshments are available from the West Riding public house.

Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note:

The toilets are located on platform 2, please use the intercom for access.

Waiting Room: Yes
Waiting Room Note:

Heated waiting rooms are available on both platforms. 

Car parking

Car parking: Yes

Station Car Park

Operator: Local Council
Spaces: 80
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 70
Type: Compound
Location: A secure Cycle Hub storage facility is situated on Platform 2.
Cycle racks are also available on Platform 1.


Information about travelling with your cycle on TransPennine Express trains is available here

Information about travelling with your cycle on Northern trains is available here
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Pick Up / Drop Off in front of the station (adjacent to station car park).

Taxi Rank: Yes
Taxi Rank Note:

The nearest taxi rank is outside the station.

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note:

There is an accessible Changing Places toilet located on platform 2. Please use the intercom for access.

Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This station is category B2. Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access to Platform 1 (trains from Manchester towards Leeds). This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:30 AM to 7:45 PM
Saturday 6:30 AM to 7:45 PM
Sunday 7:00 AM to 7:45 PM
Assisted Travel:

Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Ticket Office on the Station Concourse no less than 20 minutes prior to the departure time of their train.

Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.

Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.

Boarding ramps are available at this station, and are carried on board all TransPennine Express trains.

The information in this document was generated 08/08/2022 11:05:40