Monday to Friday:
5:35 AM to 12:05 AM
6:20 AM to 12:05 AM
9:20 AM to 11:50 PM
The lifts are out of order between platform 2 and the overbridge at Dorridge station.
Ticket buying & collection
Oyster Pre Pay:
Ticket Office Note:
On Platform 1.
Lost Property Contact Available:
Customer Help Points:
Customer Help Points Note:
Passenger Information Systems:
Telephones (Cards & Coins):
Accessible toilets on platforms 1
Station Car Park
Off Peak Charge:
Car Parking Contact Available:
Cycle Storage Availability:
next to the waiting room on Platform 1
Cycle Storage CCTV:
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Booking Office Counter Note:
Accessible Public Telephones:
Accessible Public Telephones Note:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step Free Access Category A. Step free access to platforms via lifts.
Please note that wheelchair / ramp assisance is not possible for Northbound through trains that use platform 2. Customers who need to book wheelchair assistance to / from the Northbound through platform will be offered a taxi to the next suitable station (or another appropriate routing) when booking assistance.
Accessible Taxis Note:
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
Accessible Ticket Machines:
Accessible Ticket Machines Note:
On Platform One (London direction).
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
Marked taxi stopping bay
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 5:35 AM to 12:09 AM
Saturday 6:20 AM to 12:08 AM
Sunday 9:20 AM to 11:51 PM
Staff Help Available Note:
Passenger Assistance Meeting Point is in the booking office.
The information in this document was generated 08/12/2021 07:30:30