Address
Cathays station
Plas-y-Parc
Cardiff
CF10 3LU
Ticket office
Monday:
7:30 AM to 6:30 PM
Tuesday:
7:30 AM to 6:30 PM
Wednesday:
7:30 AM to 6:30 PM
Thursday:
7:30 AM to 6:30 PM
Friday:
7:30 AM to 6:30 PM
Saturday:
9:30 AM to 3:30 PM
Sunday:
Unavailable
General information
Station Operator:
AW
Station Code:
CYS
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Ticket Office Note:
Entrance to Pontypridd bound platform.
Passenger services
Lost Property Contact Available:
Yes
Phone number:
03333 211 202
Ticket Gate:
Yes
Customer Services:
Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Customer Help Points:
Yes
Customer Help Points Note:
On the Pontypridd bound platform.
Station facilities
ATM Machine:
No
Baby Change:
No
Seated Area:
No
Passenger Information Systems:
DepartureScreens, ArrivalScreens
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
No
Car parking
Cycling
Cycle Storage Availability:
No
Sheltered:
no
Spaces:
0
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
At the bus stops adjacent to the Cardiff University Students' Union on Park Place
Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:
The nearest bus stop is on Park Place
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:
Category B3
While both platforms are step-free, there is no facility for
wheelchair users, mobility scooter users or persons with reduced mobility to
cross between Platform 1 and 2 due to a steep footbridge. Customers who have
travelled from the Valleys and wish to access the University or the Civic
Centre are advised to travel to Queen Street station, change onto a North-bound
service and alight at Cathays on the return service.
For full station facilities as stated in the Accessible
Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
These machines accept debit/credit cards and cash.
The machine on the Cardiff-bound platform is only available during staffing hours.
The machine on the Pontypridd-bound platform is available all the time.
Impaired Mobility Set Down:
No
Staff Help Available:
Yes
Staff Help Available Note:
No platform staff available. Assistance is provided by the Conductor on the train.
The information in this document was generated 23/07/2021 15:29:21