Station Approach Road
The lifts will be out of order between platform 1 and platform 2 from now until further notice at Colchester station.
Although step free access exists throughout the station, people with restricted mobility are advised to arrive on the London bound side of the station as the lifts are quicker and easier to operate than the chair lift in the Ipswich / Norwich bound ticket hall.
Ticket buying & collection
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Situated by the South entrance, and in the main car park by the North entrance.
A secure 134-space cycle compound is also available (key fob required, speak to station staff for availability).
Replacement transport stop at the bus stop by main station entrance
Taxi rank at both entrances.
Colchester & Wivenhoe is a PlusBus location click here to see the PlusBus map
This station has step free access to all platforms HOWEVER, PLEASE NOTE, people with restricted mobility are advised to arrive on the London bound side of the station as the lifts are quicker and easier to operate than the chair lift in the Ipswich / Norwich bound ticket hall and it is quite a long and steep walking route to get from one side to the other.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is Customer Information Office platform 4.
Details of nearest taxis are shown on station information poster
Saturday 4:30 AM to 10:30 PM
Sunday 6:10 AM to 11:15 PM
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
The information in this document was generated 23/07/2021 15:25:32