Clacton-on-Sea

Address

Clacton-on-Sea station
Skelmersdale Road
Clacton-on-Sea
CO15 6PU

Ticket office

Monday to Friday: 5:15 AM to 6:00 PM
Saturday: 5:15 AM to 6:00 PM
Sunday: 7:15 AM to 4:30 PM

General information

Station Operator: LE
Station Code: CLT
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: Yes
Customer Services:

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points: Yes
Customer Help Points Note:

Help point on concourse.

Station facilities

ATM Machine: Yes
ATM Machine Note: Located on concourse
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: No
Station Buffet: Yes
Station Buffet Note: Vending machine available on concourse. Station buffet serving refreshments.
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets including the accessible toilets are located on the concourse; these toilets are operated by a radar key. They are only available during the opening hours of the station.
Waiting Room: No

Car parking

Car parking: Yes

Station Car Park

Operator: National Car Parks Ltd
Spaces: 49
Annual Charge: £1099.00
Daily Charge: £6.50
Monthly Charge: £110.00
Off Peak Charge: £4.50
Three Monthly Charge: £314.00
Weekly Charge: £26.00
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 128
Type: Compound
Location:

Station concourse

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Rail replacement transport stops in lay-by, at the front of the station.

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Local bus services stop outside the station. Clacton On Sea is a PlusBus location click here to see the PlusBus map

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Public Telephones Note:

Accessible (Card Only) telephone available on concourse

Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This station has step free access to all platforms.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Accessible Taxis: No
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

Ticket machine located on station concourse.

Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 5:15 AM to 6:00 PM
Saturday 5:15 AM to 6:00 PM
Sunday 7:15 AM to 4:30 PM
Staff Help Available Note: Assistance at this station is provided by a staff member during ticket office opening hours. Train guards also operate on this route and can provide assistance outside of these hours. Booking is recommended
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 04/07/2022 15:06:28