The independent retailer, Chester-le-Track, that ran the ticket office at this station has gone into administration. Northern Rail will be staffing the station on a part time basis but may not be able to sell the full range of tickets, in particular Advance Purchase and longer term Season Tickets.
In addition, some of the station facilities may not always be available at the times shown below.
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: Northern, TransPennine Express
Lost Property Contact Available:
Customer Help Points:
Telephones (Cards & Coins):
Waiting Room Note:
Situated on Platform 2. The indoor waiting room is open at the same times as the booking office.
Station Car Park
Car Parking Contact Available:
0800 200 6060
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
Pick Up / Drop off outside station entrance.
Taxi Rank Note:
Taxi rank outside front of station
Bus Service Note:
Busline 0871 200 2233
Accessible Booking Office Counter:
Accessible Booking Office Counter Note:
staff will come out of the office to assist
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Access to North Bound platform via ramp and roadside pavement
Accessible Ticket Machines:
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
Level access from car park.
Staff Help Available:
Unstaffed station. If you need help getting on or off the train please ask the Train Conductor.
The information in this document was generated 02/03/2021 00:38:13