Chertsey

Address

Chertsey station
Guildford Street
Chertsey
KT16 9BG

Ticket office

Monday to Friday: 6:30 AM to 12:00 PM
Saturday: 10:00 AM to 1:00 PM
Sunday: Unavailable

General information

Station Operator: SW
Station Code: CHY
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: South Western Railway
Ticket Office Note:

At the station entrance near to booking hall

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: No
Customer Services: Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points: Yes
Customer Help Points Note:

Customer Help points are located on every platform

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Shops: No
Station Buffet: Yes
Telephones (Cards & Coins): No
Toilets: No
Toilets Note: The toilets are located on Platform 1.
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Spaces: 19
Annual Charge: £703.50
Daily Charge: £5.20
Monthly Charge: £70.30
Off Peak Charge: £2.00
Three Monthly Charge: £210.90
Weekly Charge: £26.00
Car Parking Contact Available: No
Website: Go to website
Note:

Off Peak from 1600 Monday to Friday

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 16
Type: Wheel Racks
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Station Forecourt off Guildford Street

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Step-free category B1 Station. Level access to Platform 1 (for trains towards Weybridge). Step-free access to Platform 2 (for trains towards Virginia Water) via separate entrance and short ramp at approx 1:9 gradient. Step-free access between platforms via level crossing (full barrier)

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down: No
Staff Help Available: No
Assisted Travel: Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives.

The information in this document was generated 16/05/2021 01:45:40