Colchester Town

Address

Colchester Town station
St. Botolphs Circus
Colchester
CO2 7EF

Ticket office

Monday to Friday: 6:10 AM to 8:15 PM
Saturday: 7:00 AM to 6:45 PM
Sunday: Unavailable

General information

Station Operator: LE
Station Code: CET
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Shops: No
Station Buffet: Yes
Station Buffet Note: Coffee kiosk andĀ self service vendingĀ machine
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: Toilets are located alongside the ticket office and only open when the station is staffed.
Waiting Room: No

Car parking

Car parking: Yes
Name: There is a Council managed car park behind the station
Operator: Local Council
Spaces: 0
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 24
Type: Stands
Location:

Within station, forecourt and on platform

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Replacement transport stop at bus stop Aa in Osborne Street

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Colchester Town Station is around 5 minutes walk from Colchester Bus Station

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Single platform station. This station has step free access to the platform.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Accessible Taxis: No
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:10 AM to 8:15 PM
Saturday 7:00 AM to 6:45 PM
Sunday Unavailable
Staff Help Available Note: Assistance at this station is provided by a staff member during ticket office opening hours. Train guards also operate on this route and can provide assistance outside of these hours. Booking is recommended
Assisted Travel:

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

The information in this document was generated 08/05/2021 13:42:04