Canterbury East

Address

Canterbury East station
Station Road East
Canterbury
CT1 2RB

Ticket office

Monday to Friday: 6:10 AM to 8:20 PM
Saturday: 6:10 AM to 8:20 PM
Sunday: 7:30 AM to 7:00 PM

Station details

Alerts

All toilets at Canterbury East , including the Accessible toilet, are currently out of use until 1st July while renovation work is carried out.

General information

Station Operator: SE
Station Code: CBE
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Southeastern
Ticket Office Note:

On way in to access trains

Passenger services

Lost Property Contact Available: Yes
Phone number: 0345 322 7021
Website: Go to website
Ticket Gate: Yes
Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021
Customer Help Points: Yes
Customer Help Points Note: On platform

Station facilities

ATM Machine: Yes
ATM Machine Note: front of station
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: No
Shops Note: newspapers
Station Buffet: Yes
Station Buffet Note: Coffee shop
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: Platform 2 - Available during staffing hours
Waiting Room: No
Waiting Room Note: both platforms Only available when staff present

Car parking

Car parking: Yes
Name: Station Car Park
Operator: APCOA Parking
Spaces: 144
Annual Charge: £731.40
Daily Charge: £4.40
Monthly Charge: £66.70
Off Peak Charge: £3.70
Six Monthly Charge: £403.40
Three Monthly Charge: £201.00
Weekly Charge: £19.50
Car Parking Contact Available: No
Phone number: 0330 333 9232
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 46
Type: Stands
Location: Platform 2
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Station forecourt 

Taxi Rank: Yes
Taxi Rank Note:

front of station

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Booking Office Counter Note: Counters can be raised or lowered to suit all customers
Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not wheelchair accessible

Accessible Toilets: Yes
Accessible Toilets Note: Platform 2 - Available during staffing hours
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note: This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 2 for services towards Dover from the main entrance. Step free access to platform 1 for services to London via Gordan Road. Staff assistance required for step free access to services to London and for interchange between platforms via railway foot crossing. Alternatively there is a ramp and gate for disabled passengers who wish to access services to London which is via Gordon Rd, this entrance is in excess of 800m from the ticket office via steep paths. There is no parking there but it is possible to pick people up and drop them off here. There is stepped access between platforms via the subway.
Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are available to book

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

The Ticket Vending Machines's can only be accessed when the station building is open as they are in the booking hall

Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:00 AM to 10:00 PM
Saturday 6:00 AM to 10:00 PM
Sunday 7:00 AM to 10:00 PM
Staff Help Available Note: This station is not continuously staffed please see staffing times for details of when staff assistance is available.
Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can book assistance up to 12 hours before your journey or up to 10pm the day before - whichever is the shorter time. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes.  The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed,  the ticket office or you can use the help point.

The information in this document was generated 18/05/2021 18:31:41