St Johns Street
Monday to Friday:
6:30 AM to 2:15 PM
6:30 AM to 2:15 PM
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: Great Western Railway
Ticket Office Note:
On Ticket Office side platform, on car park side of station.
Lost Property Contact Available:
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Customer Help Points:
Passenger Information Systems:
Telephones (Cards & Coins):
Waiting Room Note:
Station Car Park
APCOA Parking (UK) Limited
Per Hour Charge:
Three Monthly Charge:
Car Parking Contact Available:
0345 165 2030
Cycle Storage Availability:
Platforms 1 and 2
Cycle Storage CCTV:
Location for rail replacement services:
Front of the station
Taxi Rank Note:
The local taxi company is Beeline Taxis. Telephone 01278 444334.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Booking Office Counter Note:
Low level ticket office counter available at this station.
Accessible Public Telephones:
Accessible Public Telephones Note:
Public telephones are not accessible
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step-free category B3 station - “Some step-free access, may be in one direction only.”Platform 1 (Taunton bound) has step free access. Platform 2 (Bristol bound) has step free access, however, due to severe incline from train to platform, ramp assistance onto the train is not available. If you need assistance travelling from this platform, please speak to our Passenger Assist team on 0800 197 1329. Access between platforms are via local roads as Platform 2 can only be accessed via a footbridge on station.
Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
Accessible Taxis Note:
Accessible taxis are available
Accessible Ticket Machines:
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
Set- Down / Pick up Points are available at the station entrance.
Staff Help Available:
Staff Help Available Note:
Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 04/07/2022 16:20:22