Abergavenny

Address

Abergavenny station
Station Approach
Abergavenny
NP7 5HS

Ticket office

Monday: 6:10 AM to 5:45 PM
Tuesday: 6:10 AM to 5:45 PM
Wednesday: 6:10 AM to 5:45 PM
Thursday: 6:10 AM to 5:45 PM
Friday: 6:10 AM to 5:45 PM
Saturday: 6:10 AM to 5:45 PM
Sunday: 12:10 PM to 4:45 PM

General information

Station Operator: AW
Station Code: AGV
Staffing Level: partTime
CCTV: No

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

Inside the station building.

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: No
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Station Buffet Note: Café
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note: The toilets are located on Platform 1. The National key toilets are located within the station café; these toilets are operated by a radar key.
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: National Car Parks Ltd - please visit ncp.co.uk for current charges
Spaces: 64
Car Parking Contact Available: No
Phone number: 08450 507 080
Website: Go to website
Note:

Visit www.ncp.co.uk for parking prices.

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 5
Type: Lockers
Location:

Near the station building.

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Rail replacement services depart from outside the station entrance, unless otherwise stated on station poster boards.

Taxi Rank: Yes
Taxi Rank Note:

At the front of the station

Bus Service: No

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Public Telephones Note: Located opposite the station entrance.
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Category B2.

Platform 1 for services to Hereford is fully accessible. 

Supervised access to the southbound platform via a crossing with assistance from Booking Office staff during opening hours and from traincrew when it is closed.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

The ticket machine(s) take cash, and major debit and credit cards.

Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

In front of the station entrance. 

Staff Help Available: Yes
Staff Help Available Note: Assistance will be provided by staff from the Booking Office during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 21/05/2022 18:02:22