Abergavenny station
Station Approach

Ticket office

Monday: 6:10 AM to 5:45 PM
Tuesday: 6:10 AM to 5:45 PM
Wednesday: 6:10 AM to 5:45 PM
Thursday: 6:10 AM to 5:45 PM
Friday: 6:10 AM to 5:45 PM
Saturday: 6:10 AM to 5:45 PM
Sunday: 12:10 PM to 4:45 PM

General information

Station Operator: AW
Station Code: AGV
Staffing Level: partTime

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

Inside the station building.

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: No
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Station Buffet Note: Café
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note: The toilets are located on Platform 1. The National key toilets are located within the station café; these toilets are operated by a radar key.
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: National Car Parks Ltd - please visit ncp.co.uk for current charges
Spaces: 64
Car Parking Contact Available: No
Phone number: 08450 507 080
Website: Go to website

Visit www.ncp.co.uk for parking prices. 


Cycle Storage Availability: Yes
Sheltered: no
Spaces: 5
Type: Lockers
Location: Near the station building.
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Rail replacement services depart from outside the station entrance, unless otherwise stated on station poster boards.

Taxi Rank: Yes
Taxi Rank Note:

In front of the station entrance.

Bus Service: No


Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Public Telephones Note:

located opposite station entrance

Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: Category B2 - 

Platform 1 (to Hereford) is fully accessible. 

Supervised access to the southbound platform via a crossing with assistance from Booking Office staff during opening hours and from traincrew when it is closed.

For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
Accessible Taxis: No
Accessible Taxis Note:

In front of the station entrance.

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

The ticket machines take cash, debit and credit cards.  

Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

In front of the station entrance. 

Staff Help Available: Yes
Staff Help Available Note:

Assistance is provided by staff from the Booking Office during opening hours.  When it is closed, assistance is provided by the Conductor on the train.

Assisted Travel: Yes

The information in this document was generated 23/10/2021 22:55:27