Cardiff Central

Address

Cardiff Central Station
Central Square
Cardiff
CF10 1EP

Ticket office

Monday: 5:40 AM to 9:30 PM
Tuesday: 5:40 AM to 9:30 PM
Wednesday: 5:40 AM to 9:30 PM
Thursday: 5:40 AM to 9:30 PM
Friday: 5:40 AM to 9:30 PM
Saturday: 5:40 AM to 9:30 PM
Sunday: 7:30 AM to 9:30 PM

General information

Station Operator:
AW
Station Code:
CDF
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators:
Ticket Office Note:

On the concourse.

Passenger services

Lost Property Contact Available:
Yes
Phone number:
03333 211 202
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

Contact our Customer Relations team directly via the Transport for Wales Website.

Customer Help Points:
No

Station facilities

ATM Machine:
Yes
ATM Machine Note:

Located outside the main entrance.

Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
Yes
Shops Note:

There is a WHSmith and Marks and Spencers located on the concourse.

Station Buffet:
Yes
Station Buffet Note:

Cold drinks vending machine.

Hot drinks vending machine.

Food vending machine.

Marks and Spencers, WHSmith, Upper Crust and Warrens Bakery located at front concourse.

Upper Crust stall located on platform 1/2.

Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

The toilets are located on Platforms 1 to 8. The National Key toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a radar key and are only available during staffing hours.

Waiting Room:
No
Waiting Room Note:

On platforms 1/2, 3/4, 6/7 and 8.

Car parking

Car parking:
Yes

Penarth Road

Operator:
APCOA
Spaces:
250
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
102
Type:
Stands
Location:

Cycle parking is available at a number of locations at Cardiff Central. Sheffield stands are provided at the east end of platforms 1 and 2, 3 and 4, 6 and 7. Sheffield stands are also located outside the southern entrance to the station. Wheelgrip stands and a shelter is located in the Riverside/Fish Jetty Car Park - adjacent to platform 0

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

The rail replacement bus stop is at the rear car park (Penarth Road entrance).

Taxi Rank:
Yes
Taxi Rank Note:

The taxi rank is located on Saunders Road, to the north of the station and right off Central Square). Exit the station through the main north side entrance turn right and the taxi rank will be in front of you as you head eastwards.

Bus Service:
Yes
Bus Service Note:

The Cardiff Bus Interchange is now open on Central Square.

Buy a Cardiff PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:

The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Category A.

Step free access is available to Platforms 0 to 8.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

Ticket machines are touchscreen.

Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

15 Spaces - (2 displayed bays on riverside car park). There are 20 minute bays in the Fish Jetty car park.

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 4:00 AM to 1:00 AM
Saturday 4:00 AM to 12:30 AM
Sunday 7:00 AM to 12:30 AM
Staff Help Available Note:

Monday to Friday 04:00 to 01:00

Saturday 04:00 to 00:30

Sunday 07:00 to 00:30

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/1/2026 5:35:07 PM