Monday to Friday:
6:00 AM to 7:45 PM
6:40 AM to 8:00 PM
9:00 AM to 4:00 PM
Ticket buying & collection
Oyster Pre Pay:
Only Oyster pay as you go top-ups are available from self-service ticket machine(s)
Applicable Operators: South Western Railway
Ticket Office Note:
Lost Property Contact Available:
Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points:
Customer Help Points Note:
Help points are available on all platforms
Telephones (Cards & Coins):
Only accessible toilets are available. The National key toilets are located next to the Ticket Office; these toilets are operated by a radar key. The toilets are only available when the ticket office is open.
Cycle Storage Availability:
Booking hall entrance
Cycle Storage CCTV:
Location for rail replacement services:
Towards Hounslow / Feltham: High Street (B361) Bus stop 'A'
Towards Twickenham: High Street (B361) Bus Stop 'B'
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Public Telephones:
Accessible Toilets Note:
The National key toilets are located next to the Ticket Office; these toilets are operated by a radar key. These toilets are only open when the ticket office is open.
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step-free category A Station - This station has step-free access to all platforms
Accessible Ticket Machines:
Accessible Ticket Machines Note:
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Impaired Mobility Set Down:
Staff Help Available:
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives.
The information in this document was generated 19/05/2022 08:26:30