West Drayton

Address

West Drayton station
Station Approach
West Drayton
UB7 9DY

Ticket office

Monday to Friday: 6:30 AM to 7:40 PM
Saturday: 6:30 AM to 7:40 PM
Sunday: 8:10 AM to 3:30 PM

Station details

Alerts

The lifts between concourse and footbridge are out of order at West Drayton Station.

General information

Station Operator: XR
Station Code: WDT
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: No
Travelcard: Zone 6
Oyster Comments: <ul> <li>Nearby shop sells Oyster cards.</li> <li>Oyster cards can be purchased from the Ticket Vending Machine.</li> </ul>
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Great Western Railway, TfL Rail
Ticket Office Note:

Station Entrance

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: Yes
Customer Services: Please call our Customer Services Centre on 0343 222 1234  (Service and network charges may apply. See tfl.gov.uk/terms for details)
Customer Help Points: Yes
Customer Help Points Note:

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: No
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note:
  • Temporary toilet facilities are based at the Warwick Road entrance to the station.
  • These toilets are open from 05:00-21:00 Monday to Sunday

Waiting Room: Yes
Waiting Room Note:

An accessible, heated waiting room is located on Platform 3.

Car parking

Car parking: Yes
Spaces: 0
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: No
Sheltered: no
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Bus stop E outside station entrance (both directions)

Click here for map

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Accessibility Category B.

  • This station has step free access to platforms 2,3,4 and 5.
  • There is no step free access to platform 1.
  • Staff ramp assistance is always available.
  • Accessible seating is available on platforms 3&4

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

Accessible ticket machines are located in the ticket hall on Station Approach.

Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Note: Staff are available to assist from the first to last train.
Assisted Travel: We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

The information in this document was generated 25/09/2021 01:22:53