Upminster

Address

Upminster station
Station Road
Upminster
RM14 2TD

Ticket office

Monday to Friday: 5:15 AM to 10:00 PM
Saturday: 6:15 AM to 10:00 PM
Sunday: 6:45 AM to 10:00 PM

Station details

Alerts

The lifts will be out of order between platforms 4/5 and upper concourse from now until further notice at Upminster station.

General information

Station Operator: CC
Station Code: UPM
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: Yes
Travelcard: Zone 6
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: c2c, London Overground, London Underground

Passenger services

Lost Property Contact Available: No
Phone number: 03457 44 44 22
Website: Go to website
Ticket Gate: Yes
Customer Services:

Monday - Friday, 08:00 - 20:00

Saturday - Sunday - Public Holidays, 09:00 - 16:00

Closed Christmas Day and Boxing Day

0345 744 4422 (option 3, followed by option 3)

contact@c2crail.net

Customer Help Points: Yes

Station facilities

ATM Machine: Yes
ATM Machine Note:

Outside the main booking hall, adjacent to WH Smith 

Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Shops Note:

Doddle and WH Smith 

Station Buffet: Yes
Station Buffet Note:

Refreshment Kiosk on Platform 1

Telephones (Cards & Coins): No
Toilets: No
Toilets Note:

The toilets are located on Platform 1.

The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.

Waiting Room: No
Waiting Room Note:

Platform 1 

Car parking

Car parking: Yes

Station Car Park

Operator: National Car Parks Ltd
Spaces: 498
Annual Charge: £1487.00
Daily Charge: £10.30
Monthly Charge: £154.00
Off Peak Charge: £4.20
Per Hour Charge: £1.00
Three Monthly Charge: £446.00
Weekly Charge: £40.00
Car Parking Contact Available: No
Phone number: 0845 050 70 80
Website: Go to website
Note:

Premier Reserved Parking (Annual): £1,954.00

Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 84
Type: Compound
Location: Entrance to station car park
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Bus stop E on the Station Approach adjacent to platform 1

Taxi Rank: Yes
Taxi Rank Note:

Located outside main entrance on Station Road

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

Customer Service Staff

Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note: Platform 1. This can be accessed using a radar key.
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Lifts are available from street level to platforms 1, 2/3 & 4/5

Step free access is not available to/from platform 6 (trains towards Romford).

Local TfL Buses are available to Emerson Park and Romford for those who cannot access Platform 6.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

Outside main entrance on Station Road

Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:00 AM to 9:00 PM
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 01/07/2022 13:57:32