Torquay

Address

Torquay station
Rathmore Road
Torquay
TQ2 6NU

Ticket office

Monday to Friday: 7:10 AM to 5:00 PM
Saturday: 7:10 AM to 5:00 PM
Sunday: 9:40 AM to 5:10 PM

General information

Station Operator: GW
Station Code: TQY
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Great Western Railway
Ticket Office Note: At foot of stairs on platform 2

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Station Buffet Note: Coffee shop
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: Platform 1
Waiting Room: No
Waiting Room Note: Platform 1 ticket hall

Car parking

Car parking: Yes
Name: Summer Prices
Spaces: 66
Annual Charge: £560.00
Daily Charge: £6.30
Monthly Charge: £71.00
Three Monthly Charge: £206.00
Weekly Charge: £31.50
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 8
Type: Stands
Location: Platform 1
Cycle Storage CCTV: No

Other transport

Location for rail replacement services: Car park at the front of the station
Taxi Rank: Yes
Taxi Rank Note: Yes
Bus Service: Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Public Telephones Note: Station pay phones are not accessible
Accessible Toilets: Yes
Accessible Toilets Note: Accessible wc only.The National key toilets are operated by a radar key. The radar key is available from station staff. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: RADAR Key Company, 11 Church Street Exmouth EX8 1PE. Tel: 01395 265543.   Fax: 01395 222088. Email: sales@radarkey.org.
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Step-free category B2 station - “Some step-free access to all platforms.”- This station has a degree of step free access to the platforms. Platform 2 can only be accessed step free via local roads. Footbridge link between platforms.

Accessible Taxis: No
Accessible Taxis Note: Accessible taxis are available. Please request staff assistance.
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note: Set- Down / Pick up Points are available at the station entrances to both platforms
Staff Help Available: Yes
Staff Help Available Note: Meeting point: Ticket office.

The information in this document was generated 30/07/2021 08:00:39